Understanding Work Teams
Chapter Outline
Exhibit 8-1 Teams in Practice
Exhibit 8-2 Comparing Work Groups and Work Teams
Exhibit 8-3 Three Types of Teams
Exhibit 8-6 Advantages and Disadvantages of Diversity
Summary and Implications for Managers
Building Trust
Shaping Team Players
Contemporary Issues in Managing Teams
Point: The Value of Teams
CounterPoint: The Tyranny of a Team Ideology
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