CURRICULUM VITAE

 

REGINA BENTO                                                                                       

University of Baltimore

1420 North Charles Street – BC549

Baltimore, MD 21201

rbento@ubalt.edu

410-837-5073

 

EDUCATION

1990    Ph. D. in Management, Sloan School of Management, MIT (highest cumulative GPA: 5.00 out of a maximum of 5.00)

1979    M.S. in Management, Federal University of Rio de Janeiro, Brazil (highest cumulative GPA: 2.94 out of a maximum of 3.00)

1977    M.D., Psychiatry, Federal University of Rio de Janeiro ("UFRJ Medical School Award" for 3rd highest GPA among 350 students in class of 1977).

EMPLOYMENT RECORD

2002 -present  Professor, Merrick School of Business, University of Baltimore

 

2006 - 2009     Associate Director, C. Roland Christensen Center for Teaching and Learning, Harvard Business School

 

2007                Visiting Professor, Sloan School of Management, MIT

 

1999                Visiting Associate Professor, Sloan School of Management, M.I.T.

 

1996 - 2002     Associate Professor, Merrick School of Business, University of Baltimore

 

1991 - 1996     Assistant Professor, Merrick School of Business, University of Baltimore

 

1989 - 1991     Assistant Professor, Graduate School of Management, University of California, Riverside

 

1980 - 1983     Assistant Professor, Graduate School of Management (COPPEAD), Federal University of Rio de Janeiro, Brazil

1980 - 1983     MBA Program Coordinator and Director of Institute of Business Administration, Graduate School of Management (COPPEAD), Federal University of Rio de Janeiro, Brazil.

1976 - 1977     Medical Intern, Psychiatric Institute of the Federal University of Rio de Janeiro, Brazil

RESEARCH GRANTS, HONORS AND AWARDS

2011                Nominated for Board of Governors, Academy of Management (election forthcoming in April, 2011)

2007                Distinguished Paper Award, Decision Sciences Institute (Paper: “Does the MBA Experience Support Diversity? Regional and Demographic Differences.” Arbaugh, J., Hwang, A. & Bento, R.)

2007                Nominated for Academy of Management’s "Best Applied Paper" Award (Paper: “An Exploratory Study of Regional Effects on MBA Student Career Preparation.” Arbaugh, J., Hwang, A. & Bento, R.)

2007                Nominated for the Carolyn Dexter Award, Careers division of the Academy of Management (Paper: “An Exploratory Study of Regional Effects on MBA Student Career Preparation.” Arbaugh, J., Hwang, A. & Bento, R.)

2007                Project Advisor for international research project on “Mastering Business Practice: Building Learning Capability for Innovation and Competitiveness,” sponsored by the UK’s Advanced Institute for Management Research and the University of Liverpool’s GNOSIS Research Initiative  

2005, 2006      Grants from Graduate Management Admissions Council (GMAC) for research project on “Regional Influences on the Pursuit of MBA Education” - $65,250 (with Professors J. Ben Arbaugh, Principal Investigator; and Alvin Hwang)

2005                Keynote Speaker ("Leadership and The Changing Face of Organizational Life"), Annual International Conference of the Association of Employment Practices and Principles, Baltimore, MD, October 6-8, 2005.

2002                Research Award, Hoffberger Center for Professional Ethics, University of Baltimore

2002                Keynote Speaker ("Values Driven Leadership"), Bank Directors Forum.  State of Maryland Dept. of Labor, Licensing and Regulation, Division of Financial Regulation. Cambridge, MD, November 7,2002.

2001                Research Award, Hoffberger Center for Professional Ethics

1999                Research Award, Hoffberger Center for Professional Ethics

1998                Best Symposium Award, Academy of Management Meeting (Paper: "What Matters Most in a Virtual Learning Community" - Management Education and Development Division).

1998                Research Award, Hoffberger Center for Professional Ethics, University of Baltimore

1997-1998       Grant from the Jacob France Center for United Way project (with Dr. L. White).

1995,1996       Management Department nominee for Merrick School's Black & Decker Research Award

1993                Recipient of Best Paper Award, for best MIS / DSS/ Microcomputer paper in the 22nd Annual Northeastern Meeting of the Decision Sciences Institute (Paper: "Life in the Middle: An Analysis of Information Centers from the Perspective of their Major Stakeholders.")

1993                Nominated for Best Paper Award, 22nd Annual Meeting of the Northeastern Decision Sciences Institute (Paper: "Role Creation on the Internal Boundaries of Organizations: The Case of Information Centers.")

1992-1993       Grant from CIBER's International Business Research Competition (with Dr. Mollie Bowers) to create the International Employee Relations Network electronic discussion list (IERN-L).

1989-1990       Research grant from the Harvard Business School for study on incentive compensation (with L. Ferreira)

1989-1990       Research grant from University of California, Riverside

1985-1986       Research grant from MIT's Center for Information Systems Research

1983-1989       Fellowship from Brazilian Ministry of Education, to support doctoral studies

1980-1981       Fellowship from Brazil's Federal Securities Commission to attend the IV Annual Seminar on U.S. Capital Markets, New York University (prize for 1st place in national competition for cases on decision making in capital markets)

1980                "Brahma Award" for best management book of the year ("Heads or tails? Seven myths of managerial decision-making")

1980                "Brazilian Securities Commission Best Case Award" in a national competition for cases on decision-making (case: "Industrias Reunidas Ipanema')

1980                "National Best Case Award - Research and Technology," from the Brazilian Case Clearing House, in national competition for cases in the area of management of research and technology. (case: "Mestre Jonas")

1980                "National Best Case Award- Entrepreneurship," from the Brazilian Case Clearing House, in national competition for cases in the area of decision-making in small businesses. (case: "Sorvetes Hebom - A, B")

1978                "Best Paper Award" in Brazil's National Research Symposium on Medical Care and Social Welfare

 

REFEREED PUBLICATIONS

Book

Bento, R.  Heads or Tails? Seven Myths of Managerial Decision-Making (Portuguese title: “Cara ou Coroa? Breve Mitologia do Processo Decisorio Administrativo). Rio de Janeiro, RJ: Livros Tecnicos e Cientificos, 1981. (Winner of the "Brahma National Award" for best management book in 1980).

Refereed Journal Articles and Chapters in Refereed Books

Bento, A., Bento, R. & White, L. (2013, forthcoming). Strategic Performance Management Systems: Impact on Business Results. Journal of Computer Information Systems (JCIS). http://www.iacis.org/jcis/forthcoming.php

Bento, A., Bento, R. & White, L. (2013, forthcoming). Validating Cause‑andEffect Relationships in the Balanced Scorecard. Academy of Accounting and Financial Studies Journal.

Bento, R. F., White, L. F., Zacur, S. R. (2012). The Stigma of Obesity and Discrimination in Performance Appraisal: A Theoretical Model. The International Journal of Human Resource Management, Vol.23 no.15: pp.3196-3224.

Arbaugh, J. B., Bento, R. F., Hwang, A. (2011). Post-MBA Industry Shifts: An investigation of career, educational, and demographic factors. Career Development International, Vol. 16 (no.6): pp. 592-615.

Bento, A. M., Bento, R. F. (2011). Cloud Computing: A New Phase in Information Technology Management. The Journal of Information Technology Management, Vol. XXII (no. 1): pp. 39-46.

Arbaugh, J. B., Bento, R. F., Hwang, A (2010). Does the MBA experience support diversity? Demographic effects on MBA Program Satisfaction. DSJIE - Decision Sciences Journal of Innovative Education, Vol. 8 (no. 2): pp. 391- 415.

Bento, A.M., Bento, R. F., White, L. F.  (2010). Quality Measures that Matter.  Issues in Information Science and Information Technology. 7: 061-072.

Bento, R. F., Antonacopoulou, E. (2010). Learning Leadership in Practice. In John Storey (Ed.), Leadership in Organizations: Current Issues and Key Trends. London: Routledge.

Bento, R. F., Rennie, N. (2009). Visual Metaphors: A New Language for Discovery and Dialogue.  Transformative Dialogues, Volume 2, n. 3, pp. 1-12.

Bento, A. & Bento, R. (2006) “Factors Affecting The Outcomes of Performance Management Systems,”Journal of Information Technology Management, vol.17, no. 2, pp. 23-32.

Bento, R., Brownstein, B., Kemery, E. & Zacur, S. R. (2005) A Taxonomy of Participation in Online Courses. Journal of College Teaching & Learning , vol. 2, no. 12, pp. 79-86. 

Bento, R., Brownstein, B., Zacur, S. R. (2005) Leadership: Three Approaches to Learning. Journal of College Teaching & Learning .   vol. 2, no. 6, pp. 63-74.

Bento, R., Brownstein, B., Schuster, C. & Zacur, S. R. (2005). Fostering Online Student Participation. Journal of College Teaching & Learning. vol. 2, no. 7, pp. 31-37.

Bento, R. & Nilsson, W. (2005). Beyond Words: Visual Metaphors and Dialogue in Management Education and Development. In: Teresa Torres-Coronas, Mila Gascó Hernández & Arnaldo Coelho (Eds). Changing the way you teach: creative tools for management educators. Oviedo, Spain: Septem, pp. 73-84.

Bento, A. & Bento, R. (2004). Empirical Test of a Hacking Model: An Exploratory Study.  Communications of the AIS , Volume 14, pp. 678-690

Bento, A. & Bento, R. (2004). The Use of Causal Analysis Techniques in Information Systems Research: A Methodological Note.  Journal of Information Technology Management, Volume XV, n. 3-4, pp. 44- 51

Schiff, A. D., Bento, R., Castaldi, R.J. and Davis, P. M. (2004/2005). Simon's Department Stores Ltd.: Taking Unauthorized Purchase Discounts and Anticipation. Journal of Applied Case Research vol 6, n. 1, November 2004/ January 2005 pp. 42-46.

Antonacopoulou, E. & Bento, R. (2004). Method of 'Learning Leadership': Taught and Experiential. In John Storey (Ed.). Leadership in Organizations: Current Issues and Key Trends. London (UK): Routledge, pp. 81-102.

Bento, R. & Schuster, C. (2003). "Participation: The Online Challenge." In A. Aggarwal, Ed. Web-Based Education: Learning from Experience. Hershey PA / London, UK: Idea Group Publishing, pp. 156-164.

Schiff, A. D. & Bento, R. "The Use of Financial and Non-Financial Information for Evaluating Performance: An Attributional Perspective." Journal of Applied Business Research. Vol. 16, n. 4, Fall 2000, pp. 47-62.

Bento, R. & Bento, A. "Using the Web to Extend and Support Classroom Learning." College Student Journal, Vol. 34, n. 4, December 2000, pp. 603-608.

Bento, R. "The Little Inn at the Crossroads: A Spiritual Approach to the Design of a Leadership Course." Journal of Management Education. Vol. 24, n. 5, October 2000, pp. 650-661.

Aggarwal, A. & Bento, R. (2000). "Web-Based Education." In: A. Aggarwal, Ed. Web-Based Learning and Teaching Technologies: Opportunities and Challenges. Hershey PA / London, UK. Idea Group Publishing, pp. 2-16.

Bento, R., Schuster, C., Ramirez, A. & Salganik, T. "Eliciting Community Beliefs and Changing Attitudes Through Education: Innovative Distance Learning at the Columbus Center." In D. Schreiber & Z. Berge (Eds.). Distance Training: How Innovative Organizations Are Using Technology to Maximize Learning and Meet Business Objectives . San Francisco: Jossey-Bass, 1999, pp.309 - 327 (Book received the 1999 Charles A. Wedmeyer Award).

Bento, R. "Do Unto Others." In L.H. Collins, J.C. Chrisler & K. Quina (Eds). Arming Athena: Career Strategies for Women Academics. Thousand Oaks, CA: Sage, 1998, pp. 297-300.

Bento, R. and White, L. "Participants' Values and Incentive Plans." Human Resource Management Journal, 37(1) - Spring 1998, pp. 47-59.

Bento, R. and Bento, A. "The MIDIA_C Framework: An Exploration of the Uses of the World Wide Web for Business." The Journal of Computer Information Systems, 38 (2) Winter 1997-1998, p. 82- 86.

Bento, R. "When Good Intentions Are Not Enough: Remedies for Unintentional Subtle Discrimination Against Latinas in the Workplace." In N. Benokraitis (Ed). Subtle Sexism: Current Practices and Prospects for Change. Thousand Oaks, CA: Sage, 1997, pp.95-116.

Bento, R. "Creating the Conditions for Successful Teamwork in College Courses: A Systems Approach to Teamwork Design Decisions." College Student Journal, vol. 31, n.1, March 1997, pp. 137-143.

Bento, R. "On the Other Hand... The Paradoxical Nature of Employee Assistance Programs." Employee Assistance Quarterly, Vol. 13, n.2, 1997, pp. 83-91.

Bento, R. "Faculty Decision Making About "Reasonable Accommodations" for Disabled College Students: Informational, Ethical and Attitudinal Issues." College Student Journal, vol. 30, n.4, December1996, pp.494-501. 

Bento, R. "The Secret of Their Success: How Does Causal Attribution Affect Personnel Decisions Involving Women and Ethnic Minorities?" International Association of Management Journal, vol. 8 (4), 1996, pp.12-20. 

Bento, R. "Life in the Middle: An Analysis of Information Centers From the Perspective of Their Major Stakeholders." Information and Management, vol. 30, 1996, pp. 101-109.

Bento, R. "Cross-Cultural Teamwork in End User Computing: A Theoretical Model." Journal of End User Computing, Vol. 7, No.4, Fall 1995, pp.4-11.

Bento, R. "When the Show Must Go On: Disenfranchised Grief in Organizations." Journal of Managerial Psychology, vol. 9, n. 6, 1994, pp. 35-44.

Bento, R. and Ferreira, L. "Incentive Pay and Organizational Culture." In William J. Bruns, Jr. (Ed.), Performance Measurement, Evaluation and Incentives: Field Study Perspectives. Boston: MA, Harvard Business School Press, 1992, pp. 157-180.

Bento, R. "In the Eyes of the Beholder: Formulation and Test of a Theoretical Model of How Information Centers Are Evaluated by Users and MIS Managers." The Journal of Information Technology Management, vol. 2, n. 2, 1991, pp. 15 - 26.

Bento, R. and Bento, A. "Organizational Behavior in an Information Technology- Rich Environment." The Journal of Computer Information Systems, vol.3, n.4, Summer 1991, pp.67-76.

Bento, R. and Bento, A. "Research Practice in the Social Sciences: a decision and action strategy (A Pratica da Pesquisa em Ciencia Social: uma estrategia de decisao e acao)." Revista Brasileira de Administracao Publica, Vol.17, n.4, Oct.-Dec. 1983, pp. 4-39.

Bento, R. "The Education of Health Care Administrators (A Formacao de Administradores de Saude)," Revista Brasileira de Administracao Publica, vol. 15, n.1, Jan-Mar 1981, pp. 57-103. 

Bento, R. "Medical Care and Social Welfare (Assistencia Medica e Previdencia Social)," Conjuntura Social, vol.1, no.3, April - June 1978, pp. 5-14. (Winner of the "Best Paper Award" in the National Research Symposium on Medical Care and Social Welfare, Rio de Janeiro, Brazil, January 1978).

Refereed Conference Proceedings and Presentations

Bento, A. M., Bento, R. F., White, L. F. (2012). Validating Cause-and-Effect Relationships in the Balanced Scorecard. Cambridge, UK: 2012 Cambridge Business & Economics Conference (CBEC).

Bento, A. M., Bento, R. F. (2011). Access to the Cloud and Mobile Computing Technologies. Las Vegas, Nevada: Proceedings of the ISOneWorld 2011 Conference.

Bento, R. F., Bento, A. M. (2010). Cloud Computing: IT Change or Management Revolution. Oxford Business Economics Conference. Oxford University, U.K.

 

Bento, R. F., White, L. F., (2010). Overweight Stigma and Incentive Pay. Proceedings of the Oxford Business and Economics Conference. Oxford University, U.K.

 

Bento, R. F. and White, L. F. (2010). Quality Measures that Matter. Proceedings of InSite:TeLE Conference- Informing Science and IT Education - Technology Enhanced Learning Environments. Bari, Italy

 

Bento, R. F., Antonacopoulou, E., Rousseau, D. (2010). Idea Generation and Use.  Proceedings of EGOS - European Group for Organizational Studies. Lisbon, Portugal.

 

Bento, A. M., Bento, R. F. , White, L. F (2010). The Business Impact of Strategic Performance Measurement Systems. Proceedings of the International Federation of Scholarly Associations of Management. Paris, France.

 

Bento, R. F., Antonacopoulou, E., Rousseau, D. (2010). PTC-Gnosis Project: Impact of Learning and Knowing. Academy of Management. Montreal, Canada

 

Bento, R., Emmons, W. & Kuchar, M. “Learning from Teaching Evaluations: The Harvard Business School Experience.” Academy of Management Annual Meeting. Chicago, August 7-11, 2009

Arbaugh, J., Hwang, A. & Bento, R. (2007) “Does the MBA Experience Support Diversity? Reginal and Demographic Differences.” Decision Sciences Institute. Phoenix, AZ (November 17-20). Note: Recipient of “2007 Distinguished Paper Award” at DSI

Arbaugh, J., Hwang, A. & Bento, R. (2007)An Exploratory  Study of Regional Effects on MBA Student Career Preparation.Academy of Management Annual Meeting. Philadelphia, PA (August 3-8).  Note: Nominated for the Carolyn Dexter Best Paper Award, Career Division of the Academy of Management.  Also nominated for Academy of Management’s "Best Applied Paper" Award

Arbaugh, J., Hwang, A. & Bento, R. (2007).MBA Experience and Diversity: A Study of Ethnicity, Region, Gender and Age on Characteristics of MBA Program Satisfaction.” Graduate Management Admissions Council, Annual MBA Leadership Conference. St. Petersburg, FL (January 31- February 3). 

Antonacopoulou, E, Bento, R. et al. (2007). "Bringing Practice Back into our Scholarship." Academy of Management Meeting, Philadelphia, PA. (August 3-8) 

 

Wankel, C., Bento, R. et al. (2007). "Management e-Media Networking." Academy of Management Meeting, Philadelphia, PA (August 3-8 )

 

Bento, R & Greenberg, E. (2007). “Unleashing Creativity in the Classroom: Failure is not a dirty word.” Organizational Behavior Teaching Conference. Malibu, CA (June 13-16).

 

Bento, A. & Bento, R. (2006). Factors Affecting The Outcomes of Performance Management Systems,” Association of Information Systems Americas Conference. Acapulco, Mexico (August 4-6).

 

Wankel, C., Bento, R. et al. (2006). "Management e-Media Networking." Academy of Management Meeting, Atlanta, GA (August 11-16).   

Baruch, Y., Metcalfe, B. D., Fielden, S., Williams, C., Altman, Y., & Bento, R. (2006). “Managing Global Diversity.” Academy of Management Meeting, Atlanta, GA (August 11-16).   

 

Bento, R. & Greenberg, E. (2006).Teaching and Learning with the Tiger in the Forest of the Night: Suffering, Joy and the Development of Human Potential.  Organizational Behavior Teaching Conference, Rochester, NY (June 14-17)

 

Baker, S., Bento, R. & Martinak, L. (2006). Mid-Atlantic Organizational Behavior Conference. Philadelphia (March 25)

Klenke, K., Bento, R., Markow, F. (2005) "Spirituality in Organizations: Empirical And Conceptual Perspectives." International Conference on Advances in Management. Washington, DC (July 20-23).

 

Sleeth, R., Bento, R., Ferris, W., Marx, R., Mazen, M., Meisel, S., Weiner, J. (2005). "Aiming for X and Learning from Y: Legitimizing Teachable Moments in Unintended Classroom Consequences."  Organizational Behavior Teaching Conference. Scranton, PA (June 15-18).

 

Blood, M., Tung, R., Bailey, J. & Bento, R. (2004). "AACSB International and the Academy of Management: Opportunities and Obstacles for Creating Actionable Knowledge." All-Academy Symposium. Academy of Management Meeting, New Orleans (August 6-11).

 

Wankel, C., Bento, R. et al. "Management e-Media Networking." (2004) Academy of Management Meeting, New Orleans (August 6-11).

 

Fitzgibbons, D., Bento, R., Bardoel, E., Pragman, C., & Steingard, D. (2004). "The Use of 'Affluenza' in the Management Classroom."  Academy of Management Meeting, New Orleans (August 6-11).

 

Sleeth, R., Bento, R., Ferris, W., Mazen, M., Meisel, S., Weiner, J. (2004). "You Can't Always Get What You Want: Capturing and Taming Unintended Course Consequences."  Organizational Behavior Teaching Conference. Redlands, CA (June 22-26).

 

Bento, R. "Designing Bridges: High Tech, High Touch Online Leadership Learning Experiences." Mid-Atlantic Regional Organizational Behavior Teaching Conference (2004).  Rutgers University. Camden, NJ (March 20).

 

Antonacopoulou, E., Bartunek, J., Bento, R., Boal, K., Fleming, J., Lenway, S., & Watson, C. (2003). "Democracy in the Academy: Promoting Positive Professional Practice." All-Academy Symposium. Academy of Management Meeting, Seattle, WA (August 1-6).

 

Arbaugh, B., Bento, R., Crocitto, M. & Fornaciari, C. (2003). "Technology and new educational experience." Academy of Management Meeting, Seattle, WA (August 1-6).

 

Bento, R. “The Balancing Act: Career, Family and Community.” (2003). Management Faculty of Color Association Panel Symposium at Academy of Management Meeting, Seattle, WA (August 1-6).

 

Wankel, C., Bento, R. et al. "Management e-Media Networking." (2003).Academy of Management Meeting, Seattle, WA (August 1-6)

 

Bento, R. "Speaking in Pictures: The use of visual metaphors." (2003). Organizational Behavior Teaching Conference (June 11-14).

 

Bento, R., Hill, H. M. & Hill, R. (2003). "Storytelling as Art: Oral Histories and Theater of the Soul." Organizational Behavior Teaching Conference (June 11-14).

 

Bento, R., Herron, L., Kemery, E. & Randolph, A. (2003). "Students' Perceptions and Learning: A Multi-Faculty Study of Web and Classroom Instruction." Eastern Academy of Management. Baltimore, MD (Apr.30- May 3).

 

Baker, S. & Bento, R. "Follow the Leader? Trying to Shape Ethical Footprints, While Examining Our Own."  Mid-Atlantic Organizational Behavior Teaching Conference (3/22/03).

Bento, R. "Unintentional Subtle Discrimination in the Workplace: how it works, how to tell it's happening and what to do about it." University System of Maryland Diversity Faculty Conference.  Baltimore (10/12/02).

 

Antonacopoulou, E, Cameron, Kim, Fuller, S. and Bento, R. "The Energy of Positive Professional Practice: Examples of a Working Net." All-Academy Symposium. Academy of Management Meeting, Denver, CO, August 9-14, 2002.

 

Wankel, C., Bento, R.  et al. "Management e-Media Networking." Academy of Management Meeting, Denver, CO, August 9-14, 2002.

 

Nilsson, W. & Bento, R. "Gateways to the Mind: Visual Metaphors in Management Development." Academy of Management Meeting, Washington D.C., August 3-8, 2001.

 

Marcic, D. & Bento, R. "Composing a Career: A spiritual approach to teaching career management." Academy of Management Meeting, Washington DC (8/3/01).

 

Thompson, K.R., Cameron, K., Steers, R. M. & Bento, R. "Designing and Delivering Courses in Organizational Behavior: Ensuring Relevance, Student Engagement and Superior Learning." Academy of Management Meeting, Washington DC (8/4/01).

 

Biberman, G., King, S. & Bento, R. "Sharing Success Experiences in Teaching Spirituality in a Business Classroom." Academy of Management Meeting, Washington DC (8/3/01).

 

Bento, R. "A Match Made in Heaven? A Dialogue about OBTS/MED Collaboration." Organizational Behavior Teaching Conference. Harrisonburg, VA, (6/15/01).

 

Bento, R. "Side Effects: Ethical Issues in Online Pharmacies." Proceedings of the International Conference Promoting Business Ethics. New York, September 21-23, 2000, vol. II p. 433.

"Latinas and the Tenure Process." Panel on "Management of the Tenure Process for Hispanic Academics," organized by H. Arguinis.. Academy of Management Meeting, Chicago August 7-11, 1999)

 

Bento, R., Wooten, L.P., Vance, C.M. & Miller, P. "What Matters Most in a Virtual Learning Community." Academy of Management Meeting, San Diego, CA, August 7-12, 1998. (Winner of Best Symposium Award)

 

Bento, R. "The Balanced Scorecard: An Experiment in Distance Learning." 1998 Academy of Management Meeting, San Diego, CA, August 7-12, 1998.

"Web-Based Teaching: Myth or Reality". With Aggarwal, A., Nilakanta, S., & Bialaszewski, D. 9th International Conference of the Information Resources Management Association. Boston, MA (5/18/98)

 

Schiff, A., Davis, P.M. & Bento, R. "Simon's, LTD.II: Taking Unauthorized Discounts." Proceedings of the American Accounting Association Mid-Atlantic Regional Meeting. Baltimore, MD, April 10-12, 1997, p. 91.

 

Bento, R. "EAP: Does P Stand for Paradox?" 1997 Meeting of the International Association of Employee Assistance Professionals in Education. Baltimore, MD, November 14-15, 1997.

 

Bento, R. and Bento, A. "A Framework for Analysis of the Use of the World Wide Web for Business." Proceedings of the Association for Information Systems Americas Conference on Information Systems. Phoenix, Arizona, August 16-18, 1996, pp. 161-163.

 

Koop, R. and Bento, R. "Designing Collaborative Experiences for the IS Curriculum." Proceedings of the Association for Information Systems Americas Conference on Information Systems. Phoenix, Arizona, August 16-18, 1996, pp. 926-928.

 

Bento, R. "Making Teamwork Work in the IS Classroom." Proceedings of the Association for Information Systems Americas Conference on Information Systems. Pittsburgh, Pennsylvania, August 25-27, 1995, pp. 609 - 611.

 

Bento, R. and White, L. "Intended and Unintended Effects of Fit and Misfit Between Culture and Incentive Plans." Proceedings of the 13th Annual Meeting of the Association of Management. Vancouver, British Columbia, Canada, August 2-5, 1995. pp. 42-53.

 

Bento, R. "Reasonable Accommodations for the Disabled: a Study of Issues Faced by Decision-Makers." Proceedings of the 12th Annual International Meeting of the Association of Management. Dallas, Texas, August 10-13, 1994. pp. 11-16.

 

Bento, R. "If It Looks Like a Duck...: A Stereotyping Exercise." 1994 Meeting of the Organizational Behavior Teaching Conference. Windsor, Canada, June 25-27, 1994.

 

Rollier, B. and Bento, R. "Fostering Global Awareness through the Internet."1994 Annual Meeting of the Mid-Atlantic Organizational Behavior Teaching Conference. La Salle University, Philadelphia, PA, March 12, 1994.

 

Bento, R. and Bento, A. "Information Technology and Teamwork." National Conference on Successful College Teaching. University of Florida. Orlando, February 26-28, 1994.

 

Bento, R. "Life in the Middle: an Analysis of Information Centers from the Perspective of their Major Stakeholders." Proceedings of the 22nd Annual Meeting of the Northeast Decision Sciences Institute. Philadelphia, March 31 - April 2, 1993. pp. 98-100. (Winner of Best Paper Award).

 

Bento, R. "Role Creation on the Internal Boundaries of Organizations: The Case of Information Centers." Proceedings of the 22nd Annual Meeting of the Northeast Decision Sciences Institute. Philadelphia, March 31- April 2, 1993. pp. 291-293. (Nominated for Best Paper Award.)

 

Bento, R. and White, L. "Praying for Performance: Articles of Faith in the Design of Incentive Compensation Plans." Academy of Management Review Theory Development Workshop. Academy of Management.Meeting, Atlanta, GA, August 8-11, 1993.

 

Bento, R. "Expertise Boundary Roles and the Interface Between Information Systems Departments and End Users," Proceedings of the National Meeting of The Association of Management. Las Vegas, August 1992. vol. 10, n. 2, pp. 25-29.

 

Bento, R. "Causal Attributions: Key to Discrimination in Reward Allocation?" Proceedings of the National Meeting of The Association of Management. Atlantic City, August 1991, pp. HRM109-113.

 

Lawrence, A., Stoner, J., Bento, R. and Burack, E. "The New Management Paradigm."18th Annual Organizational Behavior Teaching Conference. Bellingham, Washington, June 26-29, 1991.

 

Lawrence, A., Stoner, J., and Bento, R."Continuing explorations into teaching high commitment management the high commitment way." International Organizational Behavior Teaching Conference. Singapore, December 20-22, 1990.

 

Bento, R. "Surviving (and enjoying) a three-hour evening class." Catalyst session, 17th Annual Meeting of the Organizational Behavior Teaching Conference. Richmond, June 12-15, 1990.

 

Bento, R. "Gender of the owner and entrepreneurial growth." Annual Meeting of the Canadian Sociology and Anthropology Association. British Columbia, Canada, May 28, 1990.

 

Bento, R. "The secret of their success: how does causal attribution affect personnel decisions involving women and ethnic minorities?" Western Academy of Management Meeting. Salt Lake City, Utah. March 29-31, 1990

 

Bento, R. "On the other hand...: The paradoxical nature of employee assistance programs," Proceedings of the National Meeting of The Association of Management. Florida, August 1990, pp. 60-64.

 

Bento, R. "The effects of gender, race and causal attribution for success on reward allocations," ORSA/TIMS Meeting. Denver, Colorado, October 23-26, 1988.

 

Bento, R. "Strategic choice and role emergence in Information Centers: an exploratory study," ORSA/TIMS Meeting. St. Louis, Missouri, October 25-28, 1987.

 

Bento, R. and Bento, A. "Information Management and the Teaching of Organizational Behavior." Proceedings of The Second Annual Meeting of the International Academy for Information Management. Pittsburgh, PA, December 1987, pp. 229-245.

 

Bento, R. "Dialectics and strategy formulation in Information Centers: an exploratory study," Proceedings, Second Annual Meeting of the Hartwick Humanities in Management Institute, New York, April 1987, pp. 128-138.

Book Reviews in Refereed Journals

Bento, R. (2006) "Book Review: The Compleat Academic: A Career Guide." (2006). Academy of Management Learning and Education, vol. 5, no. 1, pp. 125-127.

Bento, R. (1995). "Book Review: Understanding Global Cultures: Metaphorical Journeys Through 17 Countries, by Martin J. Gannon and Associates. Thousand Oaks, CA: Sage" International Journal of Organizational Analysis, vol. 3, no. 3, pp. 314-329.

Cases

Bento, R. F., Willis, E. (2008) “Professor Rosen – parts A, B, C, D.” Harvard Business School.

Bento, R. F., Willis, E.  (2007) "Have a Great Class Tomorrow". Harvard Business School.

Bento, R. F., Willis, E. (2006).How am I doing?". Harvard Business School.

Bento, R.  - Business Cases (with Teaching Notes) published by the Brazilian Case Clearing House:

"Eucatex S.A." ( 1982);

"Ibrasa / Eucatex." (1982);

"Coreva - A, B." (1982);

"O Mestrado em Quimica." ( 1981);

"O Projeto de Reforma Curricular." (1981);

"O Mestrado em Engenharia do Solo." (1981);

"O Departamento de Parasitologia." (1981);

"Sorvetes Hebom - A, B." (1980, winner of a "National Best Case Award," from the Brazilian Case Clearing House, in the area of decision-making in small businesses);

"Mestre Jonas." (1980, winner of a "National Best Case Award," from the Brazilian Case Clearing House, in the area of management of research and technology);

"Industrias Reunidas Ipanema S.A." (1980, winner of the "Brazilian Securities Commission Best Case Award" in a national competition for cases on decision-making in capital markets); "Universidade Regional do Sul." (1979)

Non-refereed Papers

Bento, R. "A Model for Teaching Ethics." University of Baltimore Alumni Magazine. Fall 1996, p. 18.

Bento, R. "Many Happy <RETURN>s! A Quick E-Mail Guide for UBMail Users". On-line publication on the Internet (printed copies have also been used by numerous UB faculty and distributed to students). Accessible through the World Wide Web at http://ubmail.ubalt.edu/~rbento/happyreturns.html

M.S. Thesis and Ph.D. Dissertation

"A theoretical model of correlates of evaluation of expertise boundary roles: formulation and empirical test." Ph.D. Dissertation. Sloan School of Management, MIT. Cambridge, MA. Defended and accepted on September 8, 1989.

"The Education of Health Care Administrators in Brazil (A Formacao de Administradores de Saude no Brasil)," M.S. thesis, Federal University of Rio de Janeiro, December 1979.

Other Scholarly Work

Derek Bok Seminar, Harvard University (November 15, 2006)

MIT Research Colloquium (June 29, 2006)

Keynote Speaker – Annual International Conference of the Association of Employment Practices and Principles. Baltimore, 10/ 6/05.

"Unintentional Subtle Discrimination in the Workplace: How It Works, How to Tell It's Happening, and What to Do About It." University of Baltimore. Hoffberger Center for Professional Ethics, 4/30/05

"E-Commerce and Your Business." American Physical Therapy Association (5/19/02)

"Leading from Within." Hoffberger Center for Professional Ethics and Leadership Series of the Center for Student Involvement (4/17/02)

"Leading from Within." Howard Community College, Ethics Week (3/20/02)

"Women Sustaining the American Spirit." Women's History Month, Maryland Motor Vehicle Administration (3/14/02).

"Our Personal Responses to September 11th: Safety, Uncertainty and Values." UB Town Meeting, sponsored by Hoffberger Ctr. and the Center for Student Involvement (11/8/01).

"Leading from Within." Maryland Women's Network (5/2/01)

"Multicultural Issues in Employment," UB Career Center (4/3/01).

"Ethical Issues in Online Pharmacies." Hoffberger Center for Professional Ethics (3/7/01).

"Balancing Work and Personal Life" - Featured Speaker, Business Women's Network of Howard County (10/20/99)

"Using the Web for Teaching and Learning" -Featured Speaker,1999-2000 Faculty Dinner of the College of Notre Dame (9/7/99)

"Ethical Issues in Web-Based Education". Hoffberger Center for Professional Ethics (9/23/98).

"Using the Web for Teaching and Learning." University of Baltimore. 1997 Teaching Week (11/13/97).

"Ethics: Teaching and Learning on the Web." Hoffberger University Ethics Seminar (10/15/97).

"Subtle Sexism". Panel for the Hoffberger Center for Professional Ethics. 1997 Ethics Week (4/8/97).

"Learning about Women's Studies." Presentation to the University of Baltimore's Alumni Board of Governors (3/5/97).

"Incentive Pay and Organizational Culture." Presentation to Howard County Government. (3/11/97).

"Results of the Survey on Key Human Resources Issues." Presentation to the Board of Directors of the Chesapeake Human Resources Association, with Drs. Susan Zacur and Richard Trotter (10/10/96).

"Teaching Ethical Decision-Making" Hoffberger Center for Professional Ethics (3/13/96).

"Results of the Teaching Enhancement Survey. " UB Faculty Forum (11/29/95).

"Ethics and the Internet." Hoffberger Center's Ethics Week (4/6/95).

"He Said, She Said." University of Baltimore's Office for Multi-Cultural Affairs (3/9/95).

"Effective Teaching Techniques." Merrick School's Group for Effective Teaching (3/1/95).

"Understanding Cultures Through Metaphors: Brazil". University of Maryland, College Park. (3/22/94).

"Stereotyping." University of Baltimore's Office for Multi-Cultural Affairs (11/9/94)

"Interrupting Prejudice." University of Baltimore's Diversity Awareness Month (4/7/94)

"Ph.D. Study: Is it For You?" University of Baltimore's Career Preview Month (3/16/94)

"Incentive Pay and Organizational Culture." Seminar Series in Organizational Studies, Sloan School of Management, MIT (9/13/93)

"The Role of Religious Beliefs in Professional Life." Hoffberger Center for Professional Ethics - Faculty Seminar Series (1993).

"Challenges and Triumphs of Teaching Ethics." - Hoffberger Center for Professional Ethics (4/14/93)

"Managing the Human Factor: Personnel and Incentives," with Dr. Susan Zacur. 1993 Entrepreneurial Institute (3/18/93)

"Results of the University of Baltimore Survey of Faculty Attitudes Toward Disabled Students." University of Baltimore Faculty and Staff ADA Workshop (3/5/93)

"Building Team Skills," with Dr. Deborah Brownstein, Merrick School's Group for Effective Teaching (2/10/93)

Seminar on International, Cross-Cultural Business Relations, with Dr. Mollie Bowers. Center for International Trade Development, Oklahoma State University, (3 /31/92)

"Incentive Pay and Organizational Culture." Seminar Series, The Claremont Graduate School, California (4/18/91)

"Employee Assistance Programs," Legislative Forum on Drugs in the Workplace. UC Riverside and ALMACA. San Bernardino, California (4/28/89)

"Trends in labor-management relations in the 1990's", Office of Labor-Management Standards, U.S. Department of Labor. San Bernardino, California (3/8/89).

 

EDITORIAL ACTIVITIES

 

Editorial Boards:

Journal of Management Education (2007 to date)

Academy of Management Learning and Education (2002 to date)

Organization Management Journal (2003 to date)

Management Learning (2002-2005)

Journal of Business Ethics (1997-2003)

Journal of Information Technology Management (1989-1994)

"Research in Management Education and Development" book series, Information Age Publishing, Greenwich, CT (Editorial Review Board member)

Associate Editor - Sex Roles (2002 to 2006)

Associate Editor - Academy of Management Learning and Education (2004)

 

TEACHING

 

Teaching Honors and Awards

2002 -  Featured in Cover Article on Teaching Excellence, AACSB's BizEd Magazine (November / December issue)

2001- Dean James Teaching Award (co-winner)

2000 - Ethics in Teaching Award, Hoffberger Center for Professional Ethics

1999 - University System of Maryland Regent's Award - Teaching Excelence (highest honor in entire USM)

1998 - Invited by MIT's Sloan School for a 1999 Visiting Professorship

1998 /2001 - Yale Gordon Distinguished Professor (three-year endowed chair)

1997- Outstanding Contributions in Teaching Award, Merrick Teaching Stipend

1996 - Ethics in Teaching Award, Hoffberger Center for Professional Ethics

1993 to date - Nominated for Dean James Teaching Award, for being every year among the "Top 10" Merrick School faculty with highest teaching evaluations

1993 - Ethics in Teaching Award, Hoffberger Center for Professional Ethics

1994- Dean James Teaching Award (nominated for being among the "Top 10" Merrick School faculty with highest teaching evaluations; selected by a faculty committee for this award, the highest teaching honor of the School)

1991- Nominated for "Faculty of the Year Award," Graduate School of Management, University of California, Riverside

1990- "Faculty of the Year Award," Graduate School of Management, University of California, Riverside (elected by MBA students for the School's highest teaching honor)

 

SERVICE

 

Service Honors and Awards

2004 - Academy of Management Diversity Award (Management Education and Development Division)

2001/2005 - Elected for 5-year succession of leadership roles, including Division Chair - Academy of Management's MED Division

2003/2005 - Chosen for a two-year term as "OB 1," Organizational Behavior Teaching Society

2002/2003 - Elected Co-Vice President of Local Arrangements for the Eastern Academy of Management, together with Prof. Jeffrey Mello.

2002 - Academy of Management Strategic Innovation Award ("Virtual Camp" Research Incubator Project http://www.aom.pace.edu/med/virtualcamp.html)

2001 - UB Alumni "Spirit of Excellence" Award

1995,1996, 1997 - Governor of Maryland's Certificate of Appreciation for Outstanding Service to the Chesapeake Human Resources Association

1995, 1996, 1997 - Board of Director's Certificate of Appreciation for Outstanding Service to the Chesapeake Human Resources Association - Student Chapters & HRCI Certification Committee

1994, 1996,1997 - Hoffberger Center for Professional Ethic's Certificate of Appreciation for Outstanding Service as Faculty Associate

1992 - Award for Outstanding Service as Chair of Behavioral/ End User Computing Track, Association of Management Conference. Las Vegas

1990 - Certificate of Appreciation from the University of California, Riverside's MBA Student Association

 

External Service – Discipline and Profession

 

Academy of Management (http://www.aom.pace.edu/):

            Board of Governors – Nominated 2011

            Practice Theme Committee – 2010 to present

Management Education and Development Division (http://www.aom.pace.edu/med)

Division Chair-Elect (2002/2003), Division Chair (2003/2004), Immediate Past Division Chair (2004/2005), Management Education and Development Division (http://www.aom.pace.edu/med)

Scholarly Program Chair (2001/2002), Management Education and Development Division (http://www.aom.pace.edu/med)

Chair of Professional Development Workshops (2000/2001)

Chair of Web Policy and Webmaster (1999 to date)

Executive Committee (1999 to date)

Session Chair - Denver (2002), San Diego (1998)

Eastern Academy of Management (http://mars.vnet.wnec.edu/eam/):

Co-Vice-President of Local Arrangements, with Dr. Jeffrey Mello (2002/2003), in charge of hosting the 2003 Meeting of the EAM in Baltimore (Sheraton Inner Harbor) http://mars.wnec.edu/eam/NewsLetter/Fall02/index.html

Institutional Liaison (2004 to date)

Track Chair - 2002 EAM, New Haven (Technology Track)

Program Committee (2001/2002; 2002/2003)

Academy Initiatives and Committees:

Founder and Editor of the Virtual Camp, recipient of a 2002 Strategic Initiatives Award (http://www.aom.pace.edu/med/virtualcamp.html),

Academy-Wide Committees:  Teaching Committee (2001/2002), Ethics Committee (2002/2003), Mentoring Committee (1999 to date)

Organizational Behavior Teaching Society (http://obts.org ):

"OB1," the Keeper of the Flame (2003-2005)

Graduate Management Admission Council (GMAC: http://www.gmac.com)

Committee Member, Management Education and Research Institute 

Chesapeake Human Resource Association

Committee member - Professional Certification and Student Chapters (1992 to 1997)

Editorial Boards

Sex Roles (Associate Editor, 2002 to date)

Academy of Management Learning and Education (Editorial Board, 2002 to date; Associate Editor, Books and Resources,2004)

Organization Management Journal (2003 to date)

Management Learning (Editorial Board, 2002-2005)

Journal of Business Ethics (Editorial Board, 1997-2003)

Journal of Information Technology Management (Editorial Board 1989-1994)

"Research in Management Education and Development" book series, Information Age Publishing, Greenwich, CT (Editorial Review Board member)

Reviewer

Journals:

Academy of Management Journal, Academy of Management Learning and Education, Management Learning, Sex Roles, Organization Management Journal, Journal of Information Technology Management, Journal of Business Ethics, Group and Organization Management, Journal of End User Computing

Publishers:

Harper Collins, Prentice-Hall, McGraw-Hill, Information Age Press.

Conferences:

Academy of Management (Management Education and Development Division, Health Care Division, Human Resources Division, Women in Management Division, Management Spirituality and Religion Interest Group); Eastern Academy of Management; Organizational Behavior Teaching Conference; International Federation of Scholarly Associations of Management; Association of Information Systems

Ph.D. Dissertation Committees:

Dissertation Committee of Ph.D. Candidate (Ms. Kathy Freeman), University of Maryland at Baltimore, School of Nursing (1995 - 1997);

Dissertation Committee of Ph.D. Candidate (Prof. M.G.Hiremath), Karnataka University, Dharawad, India (2001/2002);

Dissertation Committee of Ph.D. Candidate (Prof. Smt. S. S. Aralelimath), Karnataka University, Dharawad, India (2001/2002)

External Reviewer:

Bucknell (External Review Team)

Pace University (Tenure and Promotion)

University of Wisconsin Oshkosh (Endowed Chair)

University Massachusetts, Boston (Tenure and Promotion)

University of Redlands (Tenure and Promotion)

Outreach

Executive Development programs in health care organizations (Lifebridge Group - Sinai Hospital, Northwest Hospital, Levindale; American Association of Physical Therapists; Sheppard and Enoch Pratt Health System);

Executive Development programs in government (Motor Vehicle Administration, State of Maryland, Baltimore City);

Executive Development programs in for-profit organizations (Legg Mason, Millenium Corporation, Monitor);

Consulting and executive development projects for the Institute of Business Administration, Federal University of Rio de Janeiro.

Service - University System of Maryland

Speaker, University of Maryland College Park (11/12/02)

Member, USM Chancellor's Faculty Task Force for Diversity (2000/2001)

Member, Web Initiatives in Teaching Committee (2000/2001)

Featured Speaker, monthly meeting of the Professional Women's Association, University of Maryland College Park (2/21/00)

Featured Speaker, induction ceremony for Pharmacy Honor Society- "Challenges of the Pharmacy Profession in the New Millenium" (3/28/00).

Member, USM committee to develop faculty skills for web-based teaching (1998).

Member, Dissertation Committee of Ph.D. Candidate (Ms. Kathy Freeman). University of Maryland at Baltimore, School of Nursing (1995 - 1997)

Member, Search Committee for Director of Human Resources of the University of Maryland System (1995 - 1996)

Joint Program Curriculum Development - Developed and taught first course in the joint program between University of Baltimore and UMAB's School of Pharmacy Ph.D. (1995- 1996)

Service - University of Baltimore

CELT External advisor, by request from Interim Provost and President

Senior Fellow, Hoffberger Center for Professional Ethics (2001 to date)

Center for International and Comparative Law (1996 to date)

Web Tycho Presentations on course development (FT, PT faculty across UB)

MS Degree in Research (2009)

Faculty Senate (2000/2002; 2002/2003 Alternate)

Presidential Search Committee (2001/2002)

Provost Council (2000/2001)

Faculty Associate, Hoffberger Center for Professional Ethics (1993/2001)

Chair, University-Wide Provost's Committee for Teaching Enhancement (1993-1997),

Chair, "Classroom Issues" Committee on UB's Compliance with the ADA (1992/1993)

Chair, University of Baltimore 1st "Teaching Week" (1997)

Coordinator / Organizer:

Seminar on Cross-Cultural Aspects of Domestic Violence, sponsored by the Women's Studies Specialization (10/23/96); Teaching Enhancement Survey of UB faculty (1995/1996); UB Faculty Forum (1995/1996); Two UB Teaching Brainstorm sessions (1995/1996); Focus Group for Faculty and Staff Development (1993); Special interest group for UB students with disabilities (1992/1993); Survey of Faculty Attitudes Toward Disabled Students (1992/1993); UB Faculty and Staff Workshop on the Americans with Disabilities Act (3/5/93)

Faculty co-advisor, UB Student Chapter of the Chesapeake Human Resources Association - Human Resources Management Club (1992-1997), UB Student Chapter of the American College of Health Care Executives (1996-1997)

Presenter, "Family Matters" (Career Center Workshop - 2001), African-American Student Roundtables (1999, 2000)

Committee Member:

Search Committee - Head of Media Services (1999/2000), UB Web Teaching Policy Committee (2001), UB Women's Studies Specialization (since 1994), UB's Cultural Diversity Committee (1994/1995)

UB Representative, Forum on Exemplary Teaching - American Association of Higher Education (AAHE) - Chicago (March 23-26, 1994) and Washington, D.C. (March 19-22, 1995)

Participant, Conference on Faculty Roles and Rewards: Research, Teaching and Service Redefined. Co-sponsored by the AAHE and the University of Maryland System (1993)

Volunteer - President Turner's "Bow Tie" Ball. (2000)

Service - Merrick School of Business

MSB - Beta Gamma Sigma Faculty advisor (starting in 2009)

MSB Faculty Senate – Vice President (1996/1997), Executive Committee (2000/2003), Nominating Committee (2001)

Coordinator, Web Teaching and Interactive Video pedagogical initiatives (1997/1998)

Co-Chair, Teaching Committee (1994/1995)

MSB Committee Member:

Teaching Committee; Scholarship Continuous Improvement Committee (2005/2006); Graduate Curriculum Committee (2003/2004; 2004/2005); Enrollment Committee (2002), E-Commerce Commitee (1999/2001), Awards Committee (2000/2001), Assessment Committee (1999), Tenure and Promotion (1998/1999), Web-MBA Team (1998/1999), Teaching Committee (1991/1992, 1993/1997); planning team for "Leading Edge Series - Balanced Scorecard Conference" (1997); AMBA Committee (1995/1996), New Building Committee (1992/1993), Merrick School Committee on Cultural Diversity (1991/1992)

Management Department - Ad-hoc Committee Member: Research (2008 to date), Curriculum (2009)

Faculty Mentor, Merrick School (1999/2000)

Presenter:

Adjunct Faculty Orientation (1999), Leadership Development Initiative of the Academic Resource Center; Orientation for first Saturday MBA (7/12/97), "Access UB" - New Undergraduate Student Orientation (9/7/96), MBA Orientation Forum - Internet Demonstration (1/21/95), various recruitment events (Saturday Sampler, 3/8/97; Breakfast Open House, 8/7/97, etc.)

Faculty Speaker, 1st SMBA cohort graduation ceremony (1999).

Participant, Merrick School Student Recruitment "Phonathon" (8/22/96)

Curriculum development - created master syllabus for MGMT765- Management of Health Care, for the Health Care specialization of the new MBA program (1993/1995); Management department representative to workshop on Internationalizing Management Core Courses (CIBER, University of Maryland, College Park, 1993)

Service - University of California, Riverside (UCR)

Elected Member, Executive Committee of the Graduate School of Management (elected by faculty vote to serve two consecutive terms - 1989/1990, 1990/1991)

Member, UCR Committees (1989/1990): Pre-Professional Qualification; MBA Admissions; Ph.D. Planning; Organizational Behavior Faculty Search; Academic Computing Committee

Community Service

Board of Directors (1990/1991), San Gabriel / Pomona Regional Center (a non-profit organization that provides and coordinates services for over 5,000 handicapped and developmentally delayed persons in Southern California)

Chair, Technology Committee of the PTA (1995/1996), Northfield Elementary School

Committee Member, Multi-Hazard Plan Committee (2000/2001), Centennial High School

School Improvement Team (1995/1996), Northfield Elementary School

Volunteer:

Translator / Interpreter, Howard County FIRN- Foreign Information and Referral Network (1996 to date)

Howard County Public School System (1992 to date)

Pro-bono training and organizational development, Baltimore Care Givers (1998 -2000),

Meals on Wheels (La Verne, California, 1990/1991)

Parent volunteer, Casa Colina Program for Children with Disabilities (Pomona, California, 1988/1990)

LANGUAGES

Fluent in English, Portuguese; understand and read Spanish, French