|
Dr. Rajesh Mirani: Research Interests |
|
|
In his research projects, Dr. Mirani has studied how
organizations plan and manage information technology resources to align with their
business goals. Some papers he has published from such studies are outlined
below. |
|
|
|
A recent paper authored by Dr.
Mirani presented and compared two case studies of offshored software tasks,
whose success was critically dependent on managing an inherent
interdependence between onshore and offshore teams. In one case study, both
teams belonged to the vendor organization, while in the other they were
affiliated respectively with client and vendor. It was shown that
interdependence is best addressed through procedural coordination, which
entails two complementary strategies. The first consists of carefully
specifying and partitioning tasks, and the second of implementing integration
mechanisms to bridge communication gaps. Despite contextual differences, the
two case studies offered common lessons. |
|
|
In another project pertaining to offshoring, he analyzed the
dynamics between clients and vendors in the context of offshored applications
development, and showed how successful client-vendor relationships take shape
and evolve. Using a real world case study, he showed that contractual
relationships set up to reduce client development costs tend to morph into
closer, less-structured relationships as successful outcomes occur and
applications offshored grow in complexity. The client's growing dependence on
the vendor eventually reaches a point where the vendor becomes responsible
for some business-critical client tasks. At this stage, clients seek to exert
greater vendor control in order to reduce risks, and one likely outcome is a
hierarchical relationship, where the client partly or fully owns the vendor. |
|
|
In a research study of about 200 organizations, Dr. Mirani
examined the benefits-estimation practices for IS projects proposed for
development. One facet of this study addressed the question "What
organizational benefits cited for new IS projects are most likely to win top
management approval and funding?" Benefits that appeared to be most
popular with senior management were: proposed IS will (a) change the way the
organization conducts business, (b) enable easier/faster access to
information, (c) align well with stated organizational goals, and (d) enhance
competitiveness or create strategic advantage. Another facet of this study
empirically tested and validated a three-way typology of benefits –
strategic, informational, and transactional. |