Here and Now, 1990s
Productivity and Office Automation
vMainframe and associated costs up from 1% to 1.5%.
vAre fancier (and longer) memos better memos? Do they contribute to the “bottom-line”?
vAre managers good typists?
vPCs spoil users (GUI).
vSomething has to give.
˛The solution doesn’t start with the technology, it starts with the organization of the business.
Source: Vaskevitch (1995: 25)