vMainframe and associated
costs up from 1% to 1.5%.
vAre fancier (and longer)
memos better memos? Do they contribute to the “bottom-line”?
vAre managers good
typists?
vPCs spoil users
(GUI).
vSomething has to
give.
˛The
solution doesn’t start with the technology, it starts with the organization of the business.