lBecause of the fundamental changes that
are occurring in how work is performed,
the traditional organization chart view fails
to offer an accurate description of how
today’s organizations need to work!
are occurring in how work is performed,
the traditional organization chart view fails
to offer an accurate description of how
today’s organizations need to work!
èThe traditional view focuses on the boss, whereas today’s leading organization’s focus
on the customer.
èThe traditional organization chart
does not acknowledge
customers, suppliers, or how work flows horizontally across the organization. It fails to show the
relationships
among individuals in the same function, between different functions, or with customers.
èThe traditional view perpetuates an
emphasis on directing
and supervising individuals as they perform their job.
Traditional View of Organizations
Focuses Attention on the WRONG Things
Focuses Attention on the WRONG Things