lChanges in the character of work and the workforce have undercut the efficacy of the traditional view
èIncreases in workforce
professionalism, education,
and skills.
and skills.
èChanges in the nature of work,
increasing the emphasis
on services, information, and knowledge
in the production process.
in the production process.
èOrganizations of today need to be
much more flexible to
adapt to the rapidly changing external environment.
Traditional View of Organizations
Times Have Changed
Times Have Changed