lInputs
èThe goods and services provided by
suppliers and transformed
by the process into outputs.
lRequirements
èRequirements describe the outputs
expected by customers. (It also refers to inputs
expected from suppliers.)
lBoundaries
èProcess boundaries delineate the
tasks, activities, and procedures that comprise the process.
lProcess Owner
èThe person who has responsibility
and authority for the operation
and improvement of the entire process (an individual, not an organization or
group).
Organizations as a Production Process
Definitions of Key Terms, continued
Definitions of Key Terms, continued