lNext, provide a clear written description (definition). Make sure you identify the process boundary and relevant subprocesses.
èThe Order-to-Remittance Process
encompasses all organizational
activities which take place from the time a customer order is received through the receipt of payment. This includes the
management of the order
and inventory, manufacturing, distribution planning, shipping, traffic
management, delivery, invoicing,
and payment processing.
Organizations as a Production Process
Identifying Process Boundaries
Identifying Process Boundaries