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Because of
the fundamental changes that
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are occurring
in how work is performed,
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the
traditional organization chart view fails
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to offer an
accurate description of how
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today’s
organizations need to work!
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The
traditional view focuses on the boss, whereas
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today’s
leading organization’s focus on the customer.
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The
traditional organization chart does not
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acknowledge
customers, suppliers, or how work flows
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horizontally
across the organization. It fails to show the
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relationships
among individuals in the same function,
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between
different functions, or with customers.
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The
traditional view perpetuates an emphasis on
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directing
and supervising individuals as they perform
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their
job.
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