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Plenty of
definitions, all of them essentially right
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A
logically related set of tasks performed to achieve a
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defined
business outcome.
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A
structured, measured set of activities designed to
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produce
a specified output for a particular customer or
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market.
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A
specified ordering of work activities across time and
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place,
with a beginning and an end, and clearly
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identified
inputs and outputs.
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Processes
normally occur across or between
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organizational
subunits. Sometimes they even cross
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inter-organizational
boundaries.
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Processes
have customers (either internal or external)
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–
that is, they have defined business outputs and there
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are
recipients of those outputs.
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