l All processes do not have equal value è Certain processes represent the means by which an organization will achieve its goals and objectives, fulfill its mission, and attain its vision. l Jurisdiction of core processes è Core processes will tend to be cross-functional in traditional (hierarchical) organizations that have been structured around areas of specialization. These processes usually include one or more functional processes. l Importance of core processes è Core processes are usually (but not always) major, large, and complex. However, size is not the determining factor, a process is core (or key) because it is critically important to the organization.