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| l | Health
indicators — |
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| è | Ratio
of value-added time to cycle time. |
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| è | Does
current process cross many functions (or |
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| organizations)? |
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| è | Does
current process involve many narrowly defined |
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| jobs? |
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| è | Does
current process have clearly defined owner and |
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| customers?
(Does anyone get upset when the |
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| process
product is late or over budget? Do
we know |
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| who
is responsible? Who ya gonna’ call?) |
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