vWhy do companies do e-commerce?
ØTo reach a broader
market.
ØTo reduce operating
costs.
ØTo reduce capital costs
(fewer branches).
ØTo speed up the
process.
ØTo reduce errors.
ØTo please the
customer.
vWhy do customers do e-commerce?
ØConvenience,
convenience, convenience.
ØTo reduce costs.
ØTo speed up the
process.
ØTo reduce errors.
vExamples
ØB2B: Wal-Mart (B2B);
B2C: On-line Banking, Amazon
ØG2G: NVRA, Special
Needs Kids; G2C?: DLLR
Why e-Commerce?
Saving Money/Adding Value