Why e-Commerce? Saving Money/Adding Value
	v Why do companies do e-commerce? Ø To reach a broader market. Ø To reduce operating costs. Ø To reduce capital costs (fewer branches). Ø To speed up the process. Ø To reduce errors. Ø To please the customer. v Why do customers do e-commerce? Ø Convenience, convenience, convenience. Ø To reduce costs. Ø To speed up the process. Ø To reduce errors. v Examples Ø B2B: Wal-Mart (B2B); B2C: On-line Banking, Amazon Ø G2G: NVRA, Special Needs Kids; G2C?: DLLR