v “Snail” mail is information technology! Ø Moving(?) information across a network. Ø One way, not two way! Not an exchange. Ø Usually one-to-one, but not always (mass mailings). Ø Accepting orders by mail: known customers. Ø Accepting orders by mail: unknown customers. Ø +: A “serial” process. Ø +: Creates a record. Ø --: Delayed information processing (slow). Ø --: Information is hard-copy, not electronic      (data requires re-entry). Ø +: Can move goods as well as information. v The fax is information technology. Ø +: Speed. Ø +: Record (but not a legal signature in some states). Ø --: Cost.