v Phase I – e-mail attachments Ø The user creates a document (word processor, spreadsheet, etc.) on their computer and sends it to you attached to an e-mail Ø +: as fast as fax; no waiting for busy signal Ø +: prints prettier than fax Ø +/–: you have an electronic version of the document         and can edit it Ø –: no signature Ø Implementation: Available now. Ø Hint: this is part of telecommuting, or even in office workflow.