M.S. In Applied Psychology Industrial and Organizational Concentration

Organizational Psychology APPL 641.185 (4423) 3 credits

Fall 2018

Instructor:        Tom Mitchell, Ph.D.
Phone:             (410) 837-5348


Class meets:    Tuesdays 5:30 - 8:00 PM
Classroom:      Academic Center: BC 313A

Office:             Learning Commons, LC 411
Office Hours:  Tuesdays and Wednesdays 12-2PM

Fall Academic Calendar 

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What I Now Know: Tips, Advice and Opinions (I wish I had known before I finished the program) from Heather Galbraith and Summer Schlesinger

Course Catalog Description:  

Studies how principal theories and empirical findings from research in organizational psychology are used to improve employee performance and satisfaction. Emphasizes the interactive effects of situational and individual difference variables as they influence organizational behavior. Overview includes motivation, leadership, employee morale, group dynamics and interpersonal communication. Students apply theoretical and empirical findings to solutions of work-related problems in case studies. Lab fee may be required. Prerequisite: This course is open only to the following majors: Applied Psychology or Certificate in Professional Counseling Studies. Other majors may take this course with departmental permission only.


 Course objectives:

Student Learning Outcomes: At the end of the course you should be able to:

  1. Propose an evidenced-based solution to an organizational problem involving motivational, leadership and satisfactions issues.
  2. Describe the principal theories used by I/O psychologists to diagnose and resolve organizational issues.
  3. Demonstrate in written form competencies in: (1) identifying organizational problems and issues, (2) devising solutions based upon sound I/O principles, (3) recommending viable solutions to management on how to implement them.
  4. Describe how to communicate to management and employees using business terminology and plain language.

  Text required:

o   Landy, Frank J., & Conte, Jeffrey M. (2013). Work in the 21st Century: An Introduction to Industrial and Organizational Psychology.
4th edition Blackwell Publishing ISBN- 978-1-118-29120-7 (or the 5th edition)

o   Other assigned readings: (see schedule below)

   Web Sources:

Class format: Lecture, class discussions and group problem solving activities.


Course requirements:

1. Demonstration of an understanding of assigned readings;
2. Successful completion of two exams
3. Three individual case reports (submitted on due date)
4. Responses to Chapter questions
posted in discussion forums (Sakai).

Note: Although attendance is not required, attendance will be recorded and is stronly encourged.  

Student Resources for key University of Baltimore services:
Contact information for key university services 

Grade determination:   Exams (40%) + Cases (60%) = 100%  Mid-term and final exams (20% each) +  three case reports (20% each)

Grades for each assignment and course grades based on following scale:  A = 90 - 100; B+ = 85 - 89; B = 80 - 85; C+ = 75 -79; C = 70 - 74; F = < 70

Cases available:   ALL CASES ON LINE  

                     Schedule of Assignments:


 Session 1: August 28   Chapter 1: What is Industrial & Organizational Psychology?  (modules 1.1 -1.4)   Chapter 1 Questions                               

Session 2: September 4   Chapter 2: Methods and Statistics in Psychology (modules 2.1 - 2.4)  

Session 3: September 11 Chapter 8 The Motivation to Work (Modules 8.1 & 8.2) 

Guest speakers: Sarah Hewitt and Gabreille Sigallis

    RSA ANIMATE: Drive: The surprising truth about what motivates us  

          *** Report due for trial case   The Skeptical CEO (optional) ****

 Session 4: September 18    Chapter 8 The Motivation to Work (con't) (Modules 8.3 & 8.4)           

             Choose a case (any one)  Cases on Job Satisfaction


Session 5:  September 25    Chapter 9 Attitudes, Emotions, and Work  (Modules 9.1)

    Group discussion questions
    Complete the JSS for a job you have had, score it and bring the completed form to class. 
    (use the MS Word version, not the online one) 

     Description of several Job Satisfaction Scales

        *** Report due for Case: Motivation ***

Session 6: October 2  Chapter 9 Attitudes, Emotions, and Work (con't) (Modules 9.2 & 9.3)   

Session 7:   October 9 Review for midterm       Some discussions questions to review for the exam 

Guest Speaker:  Shelby Reichardt  T-Rowe Price PPT Presentation

Session 8:  October 16    *** Midterm Exam ***                           

Session 9:    October 23    Chapter 11 Fairness and Diversity in the Workplace  (all Modules)                                     -                                                       

*** Report due for Case: Satisfaction ***

Choose a Case (any one)   Cases on  Leadership

October TBD 2016 PTCMW Career Panel  

  Session 10: October 30   Chapter 12 Leadership (Modules 12.1 & 12.2)          

LMX Exchange theory (SIOP)

How to  get the party started

Big five personality characteristics    (Handout individual difference measure: GZTS) 

November 5 (monday) PTC/MW special event: 2:00 PM - 7:00 PM: Talent Connection & Networking Event

2:00 - 4:00 PM: Special Presentation by Dave Dorsey, Liberty Munson, and Seymour Adler

  Session 11:    November 6   

       Guest Speaker: David Hamill, Fedearal Aviation Administration Presentation PPT


 ***collect GZTS inventories ****          

Session 12:  November 13     Chapter 12 Leadership (con't) (Modules 12.3 & 12.4)  

Personality Assessment Inventories  

Guest Speakers:  Will Haller and Shannon Quaranta    FMP consulting Presentation PPT


    Session 13: November 20     Chapter 13 Teams in Organizations (Modules 13.1 & 13.3)                   

 Session 14:  November 27   Chapter 13 Teams in Organizations (Modules 13.1 & 13.3)   

Guest Speakers:  Noel Jones, Tyler Reck and Matt Sigafoose  U.S. Office of Personnel Management PPT Presentation

     Session 15: December 4     ***Final Exam ***       

December TBD     PTC Fall EVENT  

 Readings on reserve in Langsdale Library: Reserve holdings

Beaty, Cleveland, Murphy (2001) Strong v. weak situations

Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job performance. Personnel Psychology. 44, 1-26

Bass, B. M. (1997) Does the transactional-transformational Leadership paradigm transcend organizational and national boundaries? American Psychologist, 52, 130-139.

Collins, J. M. (1998). Race, Job Applicants, and the Five-Factor Model of Personality: Implications for Black Psychology, Industrial/Organizational Psychology, and the Five-Factor Theory. Journal of Applied Psychology

Deci, R. & Ryan, R. (2000) Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist., 55, 68-78.

Kohn, A. (1993) Why incentive plans cannot work. Harvard Business Review. Sept-Oct. (reserve)

Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five personality factors J. of Applied Psych. V.79, no. 2. pp 272-279

Stewart, G.B. et al. (1993) Rethinking Rewards. Harvard Business Review. Nov-Dec. (Reserve) 

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