University of Baltimore Division of Applied Behavioral Sciences

Organizational Psychology APPL 641.185

Fall 2016

Instructor:        Tom Mitchell, Ph.D.
Phone:             (410) 837-5348


Class meets:    Tuesdays 5:30 - 8:00 PM
Classroom:      Academic Center: AC 401

Office:             Learning Commons, LC 411
Office Hours:  Tuesdays and Wednesdays 12-2PM

Course Catalog Description:
An analysis of the psychological theories and findings that explain individuals' behavior in an organization. Traditional theories of motivation, satisfaction and leadership will be explored yet a major emphasis will center on the application of psychological principles to lead and motivate.

Course objectives:
To prepare the student for implementing effective procedures for increasing productivity while improving the quality of work life of employees. To familiarize students with the traditional and contemporary theories and practices relating to motivation, leadership and job satisfaction. To enable the student to apply the theories to improving organizational effectiveness.

Student Learning Outcomes: At the end of the course you should be able to:

  1. Propose an evidenced-based solution to an organizational problem involving motivational, leadership and satisfactions issues.
  2. Describe the principal theories used by I/O psychologists to diagnose and resolve organizational issues.
  3. Demonstrate in written form competencies in: (1) identifying organizational problems and issues, (2) devising solutions based upon sound I/O principles, (3) recommending viable solutions to management on how to implement them.
  4. Describe how to communicate to management and employees using business terminology and plain language.

 Texts required:

 Landy, Frank J., & Conte, Jeffrey M. (2013). Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. 4th  edition Blackwell Publishing ISBN- 978-1-118-29120-7

        (or the 5th edition)

 Other assigned readings: (see schedule below)

Web Sources:

Class format: Lecture, class discussions and group problem solving activities.
Course requirements:

1. Demonstration of an understanding of assigned readings;
2. Successful completion of two exams
3. Three individual case reports (submitted on due date)
4. Responses to Chapter questions posted in discussion forums (Sakai).

Grade determination:   Exams (40%) + Cases (60%) = 100%  Mid term and final exams (20% each) +  three case reports (20% each)

       Grades for each assignment and course grades based on following scale:  A = 90 - 100; B+ = 85 - 89; B = 80 - 85; C+ = 75 -79; C = 70 - 74; F = < 70

Cases available:   ALL CASES ON LINE  

                     Schedule of Assignments:

Session  1: August 30   Chapter 1: What is Industrial & Organizational Psychology?  (modules 1.1 -1.4)   Chapter 1 Questions                               

Session  2: September 6   Chapter 2: Methods and Statistics in Psychology (modules 2.1 - 2.4)  

Session  3: September 13  Chapter 8 The Motivation to Work (Modules 8.1 & 8.2) 

    RSA ANIMATE: Drive: The surprising truth about what motivates us  

          *** Report due for trial case   The Skeptical CEO  (optional) ****

Session 4: September 20    Chapter 8 The Motivation to Work (con't) (Modules 8.3 & 8.4)           

        Deci & Flaste: Why We Do What We Do

             Choose a case (any one)  Cases on Job Satisfaction

Session 5  September 27  Chapter 9 Attitudes, Emotions, and Work (Module 9.1)      

       Group discussion questions
    Complete the JSS for a job you have had, score it and bring the completed form to class. 
    (use the MS Word version, not the online one) 

Description of several Job Satisfaction Scales

        *** Report due for Case: Motivation ***

Session 6:  October 4     Chapter 9 Attitudes, Emotions, and Work (con't) (Modules 9.2 & 9.3)   

Session 7:   October 11  Review for midterm       Some discussions questions to review for the exam 

Class Visit: Guests Matt Ruble and Jen Morelli Grant Thornton LLP and  Regan Miller, Office of Personnel Management

Sessioin  8:  October 18    *** Midterm Exam ***                           

Session 9:    October 25    Chapter 11 Fairness and Diversity in the Workplace  (all Modules)  

Class Visit: Guests - Matt Rupert, Adam  Taylor, and Chelsey Read
                                                        - Job evaluation and classification
- U.S. Postal Service (USPS) PPT

                                                                                    -  to apply for summer internships or job contact:
                                                            Matt ( ) or Chelsey ( )

October 27 (Thursday) 2016 PTCMW Career Panel 5:30 - 8 PM UMBC Shady Grove Campus

  Session 10: November 1   Chapter 12 Leadership (Modules 12.1 & 12.2)   

Class Visit: Guests: Katie Wrenn and Dennis Dulaney - Booz Allen Hamilton                      

LMX Exchange theory (SIOP)

How to  get the party started

Big five personality characteristics    (Handout individual difference measure: GZTS) 

  Session 11:    November 8    Chapter 12 Leadership (con't) (Modules 12.3 & 12.4)  

        ***collect  GZTS inventories ****          

     Session 12:  November 15    Personality Assessment Inventories  

Guest Speakers:

Trevor Shylock, I/O Psychologist Consultant at Caliper Corp and Matt Ancona, Personnel Specialist with the Maryland State Dept of Juvenile Justice            

        *** Report due for Case: Leadership ***

    Session 13: November 22     Chapter 13 Teams in Organizations (Modules 13.1 & 13.3)       

   Peter Drucker' Legacy: (WSJ) article 11-14-05

         Atlas Box company

     Session 13:  November 29   Chapter 13 Teams in Organizations (Modules 13.1 & 13.3)   

Guest Speakers: Diann Brady, Will Haller, Tommy Fiske & Sanjiv Kumrr Prometric

                             Session 15: December  6     ***Final Exam ***       

December 8     PTC Fall EVENT at George Washington University    2 - 7 PM


Readings on reserve in Langsdale Library:

Reserve holdings

Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job performance. Personnel Psychology. 44, 1-26

Bass, B. M. (1997) Does the transactional-transformational Leadership paradigm transcend organizational and national boundaries? American Psychologist, 52, 130-139.

Collins, J. M. (1998). Race, Job Applicants, and the Five-Factor Model of Personality: Implications for Black Psychology, Industrial/Organizational Psychology, and the Five-Factor Theory. Journal of Applied Psychology

Deci, R. & Ryan, R. (2000) Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist., 55, 68-78.

Kohn, A. (1993) Why incentive plans cannot work. Harvard Business Review. Sept-Oct. (reserve)

Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five personality factors J. of Applied Psych. V.79, no. 2. pp 272-279

Stewart, G.B. et al. (1993) Rethinking Rewards. Harvard Business Review. Nov-Dec. (Reserve) 

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