SYLLABUS
M.S. Industrial and Organizational
Psychology
APPL 641.185 Organizational Psychology
fall 2023 (3 credits)
Instructor: Tom Mitchell, Ph.D.
Phone: (410) 837 5348
Homepage: http://home.ubalt.edu/tmitch TMITCHELL@UBALT.EDU
Class meets: Tuesdays 5:30 - 8:00 PM
Classroom: BC 233
Office: Learning Commons, (LC) 411
Office Hours: By Appointment or ZOOM
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· ADDITIONAL REFERENCES FOR ORG PSYCH (LeBreton)
Course Catalog Description:
Studies how principal theories and empirical findings from research in organizational psychology are used to improve employee performance and satisfaction. Emphasizes the interactive effects of situational and individual difference variables as they influence organizational behavior. Overview includes motivation, leadership, employee morale, group dynamics and interpersonal communication. Students apply theoretical and empirical findings to solutions of work-related problems in case studies. Lab fee may be required. Prerequisite: This course is open only to the following majors: Applied Psychology or Certificate in Professional Counseling Studies. Other majors may take this course with departmental permission only.
Course objectives:
· To prepare the student for implementing effective procedures for increasing productivity while improving the quality of work life of employees.
· To familiarize students with the traditional and contemporary theories and practices relating to motivation, leadership and job satisfaction.
· To enable the student to apply the theories to improving organizational effectiveness.
Student Learning Outcomes: At the end of the course you should be able to:
1. Propose an evidenced-based solution to an organizational problem involving motivational, leadership and satisfactions issues.
2. Describe the principal theories used by I/O psychologists to diagnose and resolve organizational issues.
3. Demonstrate in written form competencies in: (1) identifying organizational problems and issues, (2) devising solutions based upon sound I/O principles, (3) recommending viable solutions to management on how to implement them.
4. Describe how to communicate to management and employees using business terminology and plain language.
Text required:
§ Conte, J. & Landy, Frank J. (2019). Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. 6th edition Wiley Publishing ISBN- 978-1-119-49341-9 (or the 5th edition)
§ Other assigned readings: (see schedule below)
Web Sources:
o http://www.siop.org Society for Industrial/Organizational Psychology (see IO related sites) Psychology journals on line
§ SIOP Exchange http://siopexchange.typepad.com/the_siop_exchange/
o Society for Human Resources Management http://www.shrm.org
o Chesapeake Human Resources Association http://www.chra.com
o Personnel Testing Council of Washington D.C. http://www.ptcmw.org/
o Description of I & O psychology (WIKI)
Some recommended journals for case studies: (see Table 1.7 in Conte text for a list) (access available through UB Bogomolny Library
o Journal of Applied Psychology
o European Journal of Work and Organizational Psychology
o Academy of Management Journal
o Academy of Management Review
o Journal of Business and Psychology
Class format: Lecture, class discussions and group problem solving activities.
Course requirements:
1. Demonstration of an understanding of assigned readings.
§ Articles Assigned: what you need to know about them
2. Successful completion of two exams (midterm and final).
3. Three individual case reports (submitted on due date).
Note: Although your attendance is not required, it will be recorded and is strongly encouraged.
o INSTRUCTIONS FOR PREPARATION OF CASE REPORTS
o Good
example of Case Report: Benefits for Acme Aluminum
o How to write an executive summary
o Effect v. Affect...know the difference
Grade determination: Exams (40%) + Cases (60%) = 100% Mid-term and final exams (20% each) + three case reports (20% each).
Grades for each assignment and course grades based on following scale: A = 90 - 100; B+ = 85 - 89; B = 80 - 85; C+ = 75 -79; C = 70 - 74; F = < 70
Cases available: ALL CASES ON LINE Schedule of Assignments:
Session 1: August 29 Chapter 1: What is Industrial & Organizational Psychology? (modules 1.1 -1.4)
o Description of course objectives, requirements, Cases for individual & team problem solving assignments.
o Trial case: The Skeptical CEO
§ Kurt Lewin B = f (p*e)
Session 2: September 5
Chapter 2: Methods and Statistics in Psychology (modules 2.1 -
2.4)
o Kerlinger’s Theory Definition
o Paul Spector Blog: on types of scientific inference
Session 3: September 12 Chapter 8 The Motivation to Work (Modules 8.1 & 8.2) Not required:
o RSA ANIMATE: Drive: The surprising truth about what motivates us
o Tolman and Honzik latent learning
o VIE Porter and Lawler model 89.pdf
*** Report due for trial case The Skeptical CEO (optional) ****
Session 4: September 19 Chapter 8 The Motivation to Work (con't) (Modules 8.3 & 8.4)
Required:
o Judge et al. (2002). Relationship of personality to performance:
Motivation: A meta-analytic review. Journal of Applied Psychology, 87, 797-807.
o Ryan, R.
& Deci, E. (2000) Self-determination theory and the facilitation of
intrinsic motivation, social development, and well-being. American
Psychologist., 55, 68-78.
o
Articles: Kohn, A. (1993) Why incentive plans
cannot work. Harvard Business Review. Sept-Oct. (see Canvas) 
o
Stewart, G.B. et al. (1993) Rethinking
Rewards Harvard Business Review. Nov- Dec.
Sources for Deci and Ryan Measures:
o Deci and Ryan's Self Determination Theory
o General Causality Scale (Description , Deci & Ryan
Choose any case on Satisfaction
Session 5: September 26 Chapter 9 Attitudes, Emotions, and Work (Modules 9.1)
Required:
o Saari, L. M., & Judge, T. A. (2004) Employee attitudes and job satisfaction. Human Resource Management, Vol. 43, No. 4, Pp. 395–407
Not Required:
Paul Spector's Job Satisfaction Scale Info
· Paul Spector's other assessments
·
Smith and Kendall Job Descriptive Index (JDI)
o https://www.bgsu.edu/arts-and-sciences/psychology/services/job-descriptive-index.html
***
Report due for Case: Motivation ***
Session 6: October 3 Chapter 9 Attitudes, Emotions, and Work (con't) (Modules 9.2 & 9.3)
Required:
o Article: Bakker, A. B. (2011) An evidence-based model of
work engagement.
Current Directions in Psychological Science,
20, 265-269. DOI: 10.1177/0963721411414534
Not required:
o JCM VIE and Engagement (Mitchell & Ancona – SIOP
o Ali et al. (2013) Hackman & Oldham JCM to Job Sat. Social and Beh Sciences
o Demonstration of Employee Satisfaction survey report: Tyrone Org Survey
o Example
of PPT presentation to management: Tyrone Org Results
Session 7: October 10 Review for midterm
Questions for review?
Cheatsheet?
Guest Speaker: Regan Miller, Team Lead, Workforce Planning and Reshaping. U.S. Office of Personnel Management
Session 8: October 17 *** Midterm Exam ***
Session 9: October 24 Chapter 11 Fairness and Diversity in the Workplace
Session 10: October 31 Chapter 11 Fairness and Diversity in the Workplace (con’t)
Session 11: November 7 Chapter 12
Leadership (Modules 12.1 & 12.2)
Guest speaker: Derrick Sheetz, Senior Researcher, and Charles
Glover, SHRM
Required:
o
Barrick,
M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job
performance. Personnel Psychology. 44, 1-26
o Barrick, M. R., & Mount, M. K. (1993). Autonomy as a
moderator of the relationships between the Big Five Personality Dimensions and
job performance. Journal of Applied Psychology, 78,1 111-118.
o Mount, Barrick & Strauss (1994) Validity of observer
ratings of the big five personality factors J. of Applied
Psych. v.79, no. 2. pp 272-279
NOT Required:
Musk Book Offers Lessons
in Leadership, Demon-Style
Session 12: November 14 Chapter 12 Leadership (All Modules)
o
Article: Bass, B. M. (1997) Does the
transactional-transformational leadership paradigm transcend organizational and
national boundaries? American
Psychologist, 52, 130-139.
o
Beaty
et al 2001 Relation between Pers and Contextual Perf in “strong v. weak”
Situations. Human Performance, 14(2), 125-148.
Guest
Speaker: Tom Olenchock,
Director, Early Talent Development, Charles Schwab.
Not required:
o Musk
Book Offers Lessons in Leadership, Demon-Style (WSJ 9-13-23 (Files Directory)
o IPIP
o 16PF
Session 13: November 21 Chapter 13 Teams in Organizations (Modules 13.1 & 13.3)
*** Report due for Case: Leadership ***
Not required:
Session 14: November 28 Chapter 13 Teams in Organizations (Modules 13.1 & 13.3)
Required: (Files directory)
o Groupthink in Challenger (Janis in Griffin, 1991)
o Problem – Opportunity – Decision Making Process
o Decision Making – Monday Morning Quarterbacking (MMQ v. Mitchell, Janis, Mann.
o Article: English, A., Griffith, R. L., & Steelman, L. A. (2004) Team Performance: The Effect of Team Conscientiousness and Task Type (Small Groups Research: Sage).
Session 15: December 5 ***Final Exam RPNow***
Readings on reserve in Bogomolny Library:
Beaty, Cleveland, Murphy (2001) Strong v. weak situations
Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job performance. Personnel Psychology. 44, 1-26
Bass, B. M. (1997) Does the transactional-transformational Leadership paradigm transcend organizational and national boundaries? American Psychologist, 52, 130-139.
Collins, J. M. (1998). Race, Job Applicants, and the Five-Factor Model of Personality: Implications for Black Psychology, Industrial/Organizational Psychology, and the Five-Factor Theory. Journal of Applied Psychology
Deci, R. & Ryan, R. (2000) Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist., 55, 68-78.
Kohn, A. (1993) Why incentive plans cannot work. Harvard Business Review. Sept-Oct. (reserve)
Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five personality factors
J. of Applied Psych. V.79, no. 2. pp 272-279
Stewart, G.B. et al. (1993) Rethinking Rewards. Harvard Business Review. Nov-Dec. (Reserve)
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