Leadership Skills, Knowledges
and Abilities
from:
Johnson, Jeff W., Questar Data
Systems, Inc. Mineapolis, MN JEFFJ@PDI-CORP.COM
Schneider, Robert J., Personnel
Decisions Research Institutes, Inc.
Oswalk, Frederick L., Dept of Psychology,
U. of Minn
"Toward a Taxonomy of Managerial
Performance Profiles". Human Performance, 10(3), 227-250, 1997
1. Delegating and Controlling
Assigns tasks to others and ensures that they have the necessary resources
and authority; monitors progress and exercises control.
2. Personal Organization and Time Management
Uses time efficiently; arranges information effectively without being
mired in detail.
3. Planning
Sets goals and develops strategies for meeting those goals.
4. Informing
Lets people know of relevant information on a timely basis.
5. Coaching and Developing
Evaluates employees, provides feedback, and facilitates professional
growth.
6. Organizing
Coordinates work of others; sets priorities; establishes efficient
work procedures.
7. Human Relations
Develops and maintains good working relationships with others; shows
consideration for the opinions and feelings of others.
8. Listening
Pays attention to, and conveys understanding of others when they are
speaking.
9. Motivating Others
Creates an environment in which subordinates and others are rewarded
for accomplishment of group and individual goals.
10. Conflict Management
Arrives at effective solutions to conflict while maintaining good
working relationships.
11. Personal Adaptability
Responds well to the demands of work challenges when confronted with
changes, ambiguity, adversity, or other pressures.
12. Occupational and Technical Knowledge
Applies knowledge and skills needed to do the job; technical expert
in own field; familiar with organization and industry.
13. Problem Analysis and Decision-Making
Identifies problems and alternative solutions; makes timely, sound
decisions.
14. Personal Motivation
Displays a high energy level; works long and hard to get things done;
seeks increased responsibility on the job.
15. Financial and Quantitative
Draws accurate conclusions from financial and numerical material and
applies quantitative techniques to management problems.
16. Oral Communication
Speaks effectively one-to-one and in groups; makes effective presentations.
17. Written Communication
Writes clearly and effectively in business communications.
18. Leadership Style and Influence
Takes charge; directs others' activities toward meaningful goals;
commands respect.
19. Results Orientation
Focused on results and concerned about establishing and meeting deadlines