Leadership Skills, Knowledges and Abilities

Johnson, Jeff W., Questar Data Systems, Inc. Mineapolis, MN JEFFJ@PDI-CORP.COM
Schneider, Robert J., Personnel Decisions Research Institutes, Inc.
Oswalk, Frederick L., Dept of Psychology, U. of Minn
"Toward a Taxonomy of Managerial Performance Profiles". Human Performance, 10(3), 227-250, 1997

1. Delegating and Controlling

                    Assigns tasks to others and ensures that they have the necessary resources and authority; monitors progress and exercises control.

2. Personal Organization and Time Management

                    Uses time efficiently; arranges information effectively without being mired in detail.

3. Planning
                    Sets goals and develops strategies for meeting those goals.

4. Informing

Lets people know of relevant information on a timely basis.

5. Coaching and Developing Evaluates employees, provides feedback, and facilitates professional growth. 6. Organizing Coordinates work of others; sets priorities; establishes efficient work procedures. 7. Human Relations Develops and maintains good working relationships with others; shows consideration for the opinions and feelings of others. 8. Listening Pays attention to, and conveys understanding of others when they are speaking. 9. Motivating Others Creates an environment in which subordinates and others are rewarded for accomplishment of group and individual goals. 10. Conflict Management Arrives at effective solutions to conflict while maintaining good working relationships. 11. Personal Adaptability Responds well to the demands of work challenges when confronted with changes, ambiguity, adversity, or other pressures. 12. Occupational and Technical Knowledge Applies knowledge and skills needed to do the job; technical expert in own field; familiar with organization and industry. 13. Problem Analysis and Decision-Making Identifies problems and alternative solutions; makes timely, sound decisions. 14. Personal Motivation Displays a high energy level; works long and hard to get things done; seeks increased responsibility on the job. 15. Financial and Quantitative Draws accurate conclusions from financial and numerical material and applies quantitative techniques to management problems. 16. Oral Communication Speaks effectively one-to-one and in groups; makes effective presentations. 17. Written Communication Writes clearly and effectively in business communications. 18. Leadership Style and Influence Takes charge; directs others' activities toward meaningful goals; commands respect. 19. Results Orientation Focused on results and concerned about establishing and meeting deadlines