Lyman Porter, Gregory Bigley
&Richard Steers (2003)
Motivation and Leadership
at Work, 7th edition
Instructions for Written
responses to Discussion Questions
-
Please provide a written response
to each question. Your answer should be about a paragraph or two and be
based on the content of the readings for that day. Questions will be similar
to those on the mid-term and final exams, though not as comprehensive.
-
Your answers should be typed with
your name on the paper and submitted the same day that discussions are
scheduled.
PART
ONE: INITIAL CONSIDERSATIONS
Chapter
1 Motivation in Organizations (p. 1)
Chapter
2 Conceptual Approaches to Motivation at Work (p. 46)
Chapter
3 The Role of Cognition, Beliefs, and Attitudes in Motivation (p.
141)
PART
TWO: CENTRAL ISSUES IN MOTIVATION AT WORK
Chapter
4 The Role of Goals and Intentions in Motivation (p. 197)
Chapter
5 The Role of Affect in Motivation (p. 249)
Chapter
6 The Role of Social Influences in Motivation (p. 295
Chapter
7 The Role of Cross-Cultural Influences in Work Motivation (p. 341)
Chapter
8 The Role of Individual Differences in Motivation (p. 411)
PART
THREE: APPLICATIONS OF MOTIVATIONAL APPROACHES
Chapter 9
Rewards (p. 451)
Chapter 10 Punishment
(P. 519)
Chapter
11 Motivating Creativity and Innovation (P. 559)
PART
ONE INITIAL CONSIDERSATIONS
Objectives: to provide student with a(n):
1. understanding of models of motivation and
leadership
2 knowledge of how motivation and leadership
are related
2. Understanding of the theories and how they
are related
3. framework for analyzing the various theories
3. Knowledge of how motivation and leadership
relate to other organizational variables
4. Abiltiy to apply some motivational techniques
Emphasis is on how cognitive and reinforcement theories
explain the "person-environment" interaction to determine motivation.
Chapter
1 Motivation in Organizations (p. 1)
Questions for class discussion:
-
What was the problem with hedonism theory in explaining
motivation?
-
What are the relative strengths of content and
process theories of motivation (i.e. what unique contributions do each
make to understanding causes for organizational behavior)?
-
What are some dependent variables (observable)
that best reflect motivation (an implicit assumption)?
-
Why have some theories, despite their lack of
empirical support, continued to be widely accepted?
-
Compare the implications for controlling OB
depending upon whether instinct or drives/reinforcement theories are true.
-
What components of Porter-Lawler model were
carried over from Vroom's initial model?
-
What enhancements did Porter and Lawler make to
Vroom's model?
-
Give an example of how Porter-Lawler's model could
be used to explain your motivation to work in a job you have had. (be specific).
-
How do intrinsic and extrinsic
motivation theories explain the relationship between motivation and performance?
Terrence R. Mitchell & Denise Daniels
Observation and Commentary on Recent Research in Work Motivation (p. 26)
-
Compare and contrast goal-setting and action /control
theory showing how they both are "on-line" theories.
-
Would management be more receptive to "internal"
or "external" motivational theories. How would you sell them on both?
-
How is the notion of "hot" and "cold" theories
similar to the personality state and trait distinction?
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Are personality traits universal? Explain.
-
What is the authors' chief complaint about research
in motivational theory? How could this be remedied?
Chapter
2 Conceptual Approaches to Motivation at Work (p. 45)
Richard M. Ryan & Edward
Deci
Self-Determination
Theory and the Facilitation of Intrinsic motivation, Social Development,
and Well-Being (p. 49)
Richard Mowday & kenneth
Colwell
Employee
Reactions to Unfair Outcomes in the Workplace: The Contributions of Adam's
Equity Theory to Understanding Work
Motivation
(p. 65)
Russell Cropanzano and
Deborah Rupp
An
overview of Organizational Justice: Implications for Work Motivation (p.
82)
Edwin A. Locke
Motivation
through Conscious Goal Setting (p. 113)
Questions for class discussion
Chapter 2 (Porter et al.):
-
Briefly describe the Deci and Ryan's SDT, CET,
and OIT and how each is integral to intrinsic motivation theory.
-
How does relatedness in SDT play a key role in
determining the choice and direction for motivation?
-
Critique this course on how well or how poorly
it is designed to elicit the important ingredients of intrinsic motivation.
-
Which of the four justice models studied by Sweeney
and McFairlin (1993) was best supported and what was their conclusion?
-
How do you explain Major and Deaux's (1982) findings
on gender differences in response to inequitable treatment?
-
Why do CEO compensation packages continue to rise
and what can be done about it?
-
How is social identity theory (Tyler & Lind,
1992) related to the notion of relatedness in intrinsic motivation?
-
How does Locke explain why self-set goals do not
undermine intrinsic motivation (autonomy)?
PART
Two: CENTRAL ISSUES IN MOTIVATION AT WORK
Chapter
3 The Role of Cognitions, Beliefs, and Attitudes in Motivation p141
Barry Staw
Organizational psychology and the Pursuit of the Happy/Productive Worker
(p. 144)
Fred Luthans
Positive Organizational Behavior (POB): Implications for Leadership and
HR Development and Motivation (p. 178)
Questions for class discussion Chapter 3 (Porter
et al):
-
What did Staw conclude with regard to the relative
contribution of dispositional and situation factors on job satisfaction?
-
Compare the advantages and disadvantages individual,
group, and organizationally-oriented performance systems (Staw).
-
In your opinion, what are the three most important
intervening variables that moderate or mediate the relationship between
job attitudes and performance?
-
What is Luthan's main objective in promoting the
emergence and focus on POB?
-
Relate two of the 6 CHOSE concepts to concepts in
VIE or Intrinsic motivation.
-
Do you believe that EI (EQ) is a distinct construct
or just a reformulation of known personality traits? Provide evidence to
support your belief.
-
Using goal setting theory, how would you structure
a job to maximize the likelihood that it will develop the employee's self-efficacy?
Questions
for class discussion: See: Bass Chapters 1-3
Chapter
4 The Role of Goals and Intentions in Motivation (p. 147)
Questions for class discussion:
Ann
O'Leary-Kelly, Joseph Martocchio & Dwight Frink
A review of the influence of Group Goals on Group performance (p. 217)
Deborah
Crown & Joseph Rosse
Yours, Mine, and Ours: Facilitation Group Productivity Through the Integration
of Individual and Group Goals (p. 230)
Questions for class discussion:
-
Why has there been so much emphasis on groups
in organizations over the past couple of decades?
-
What are some of the more salient cognitive phenomena
relating to understanding groups in organizations? Hint: taken from all articles.
-
What are some of the major obstacles that impeded
the effectiveness of implementing MBO?
-
What was the principal finding from O'Leary-Kelly
et al.?
-
In their qualitative analysis of studies of moderator
variables, what were there findings regarding goal specificity and task
type?
-
Does it matter if group goals are assigned or
participatively set?
-
Describe the performance orientation for teams
(cases) for this class.
-
What was Crown and Rosse's principal conclusion
regarding group-centric individual and group goals with interdependent tasks?
Questions
for class discussion: See: Bass Chapter 4
Chapter
5 The Role of Affect in Motivation (p. 249)
Questions for class discussion:
Viswanath Venkatest
& Cheri Speier
Computer Technology Training in the Workplace: A longitudinal investigation
of the Effect of Mood
Questions for class discussion:
-
How do Porter et al. distinguish between affect,
moods and emotions?
-
Give an example of how one of the four components
of Emotional intelligence is important for those in leadership positions
-
Use an example to describe how computer training
has or has not influenced your mood.
-
Which has a more pervasive effect on long term
attitudes toward using training, positive or negative mood?
-
Describe the range of dependent variables used
for the Venkatest and Speier experiments.
-
Using concepts from intrinsic motivation theory,
explain how you think a positive mood would increase intrinsic motivation.
-
What would you recommend that management consider
when they are planning to implement computer training?
-
Questions
for Bass, Chapter 5
Chapter
6 The Role of Social Influences in Motivation (p.295)
Questions for class discussion:
Lyman
Porter, Ed Lawler & Richard Hackman
Ways Groups Influence Individual Work Effectiveness (p. 299)
Yoav
Vardi & Yoash Weiner
Misbehavior in Organizations; A motivational Framework (p. 307)
Glen
Whyte
Recasting Janis's Groupthink Model: The Key Role of Collective Efficiacy
in Decision Fiascoes (p. 327)
Questions for class
discussion:
-
Describe a work group to which you belong, or
have belonged, that meets the conditions necessary for motivating the individual
member.
-
How, through the mechanism of arousal, does group
influence performance differentially (to increase or decrease effectiveness)?
-
Describe two examples of how your individual preferences
or values were influenced (changed) by group norms.
-
How can group norms be counterproductive? Give
two example to demonstrate this.
-
How is the effectiveness of group influence on
strategy dependent upon the moderating variables of task complexity, high
variety and autonomy?
-
How does the theory of cognitive dissonance (Festinger)
or self perception (Bandura) explain how "empowerment" increases motivation?
-
Analyze a job or task using the four classes of
variables (SASE) in Porter, Lawler & Hackman (1975).
-
Give an example of OMB that is functional (for
the organization) and one that, though counterproductive, is ethically
sound.
-
Describe specific examples of each of the basic
types if OMB (SOD) you have witnessed.
-
Show how the Fishbein and Ajzen Model can be used
in a practical application.
-
What is meant by "normative" and "instrumental"
in the OMB conceptual system?
-
Analyze Robert Hanson's (agent, spy, traitor)
behavior in terms of the Core antecedents of OMB.
Chapter
7 The Role of Cross-Cultural Influences in Work Motivation (p. 341)
Questions for class discussion:
Geert
Hofstede
Cultural Constraints in Management Theories (p. 344)
Michael
Frese, Wolfgang Kring, Andrea Soose & Jeannette Zempel
Personal Initiative at Work: Differences between East and West Germany
(p. 375)
Christopher
Meek
GanBatte:
Understanding the Japanese Employee (p. 398)
Questions for class
discussion:
-
Define ethnocentrism and find an example of ethnocentrism
in the U.S. and a foreign culture, showing how they are relevant to organizational
behavior.
-
What does Alice have to do with all this?
-
What are the essential differences in management
styles between Germany, Japan and France?
-
Give an example of each of the three idiosyncrasies
of American management theories.
-
Which construct of intrinsic motivation, individual
differences or situational effects would explain the findings from Frese et al.?
-
How could management of company in Germany use these
results to help increase workers' initiative?
-
Compare U.S. and Japanese workers on their job
satisfaction (Meek)
-
Would gunbatte be a good virtue for U.S. workers to
adopt? What are the advantages and disadvantages?
-
Is Kaizen
a good thing?
-
Given the differences among cultures in terms
of incentives and rewards, how would you tailor them to accommodate the
British, French and U.S. for a multinational corporation?
-
Thought question: what are the implications for
outsourcing jobs to foreign countries? What What are the implications for U.S.
workers and industries?
Chapter
8 The Role of Individual Differences in Motivation (p. 411)
Questions for class discussion:
Charles
O'Reilly III & Jennifer Chatman
Working Smarter and Harder; A Longitudinal Study of Managerial Success
(p. 413)
Questions for class discussion:
-
How does K. Lewin's formula for Behavior capture
the issue of the relative contribution of person and situation factors
involved in work behavior?
-
"If the predominance of the g factor as been apparent..."
(OReilly & Chatman, p414) ...why should we spend so much time finding
other, less useful predictors of performance?
-
Provide evidence to defend your response to the
three criticisms for using GCA in selection.
-
How are each of the elements of JCM (Hackman &
Holdham) related to GCA?
-
According to the results of the O'Reilly & Chapman study, how do GCA and motivation interact to influence career
success?
-
How did O'Reilly & Chatman explain why GCA
did not predict early management success for MBAs?
-
Going forward, how do you think I/O should use
GCA in selection?
Bass Chapter
8 questions
PART
THREE: APPLICATIONS OF MOTIVATIONAL APPROACHES
Chapter
9 Rewards (p. 451)
Questions for class discussion:
Edward
Lawler III
The Design of Effective Reward Systems (p. 457)
Steven
Kerr
On the Folly of Rewarding A, While Hoping for B (p. 479)
Jone Pearce
Why Merit Pay Doesn't Work: Implications from Organizational Theory (p.
487)
Jeffrey Pfeffer
Six Dangerous Myths about Pay (p. 494)
Questions for class discussion:
-
For you, which are the two most important intrinsic
and extrinsic rewards (be specific)? Explain why.
-
Should monetary compensation be open or secret? Support
your argument, citing the advantages and disadvantages.
-
Which of the motivational theories best explains
the role, influence of reward systems on performance? Explain.
-
Under what conditions do lead and lag reward systems
work best?
-
What are the primary concerns that need to be considered
when establishing pay scales to address external equity issues?
-
How, according to Pearce, does the typical contingent
reward system fail to build on the organizational form?
-
Provide your own example of an instance in a work
setting of the folly of rewarding A while hoping for B.
-
Which one of the four causes plays the biggest role
in causing the folly to occur?
Questions for Bass: Chapter 9
Prediction of Transformational and Transactional Leadership (p. 117)
Chapter
10 Punishment (p. 519)
Questions for class discussion:
Jennifer
George
Asymmetrical Effects of Rewards and Punishments; The Case of Social Loafing
(p. 522)
Questions for class discussion:
-
Give two specific examples of how for one individual
a consequence may be punishing while for another, a reinforcer.
-
What is the difference between negative reinforcement
and punishment? Give an example.
-
What are the essential requirements for punishment
to work effectively?
-
What conclusions can be drawn from the results
of George's study?
-
What is the differential effect of contingent
reward and punishment on social loafing? (George)
Bass:
Chapter 10 Rank, Status, and Transformational-Transactional Leadership
(p. 128)
Chapter
11 Motivating Creativity and Innovation (p. 559)
Questions for class discussion:
Teresa
Amabile
Motivating Creativity in Organizations: On Doing What You Love and Loving
What You Do (p. 561)
Anne
Cummings & Greg Oldham
Enhancing Creativity: Managing Work Contexts for the High potential Employee
(p. 577)
Questions for class discussion:
-
Construct your own conceptual definition of creativity
and provide an operational definition relevant to the leader of a high-tech
company.
-
Which of the four steps in the process of creative
is least likely to be amenable to training?
-
How do the components of intrinsic motivation
(Deci & Ryan) relate to the notion of creativity?
-
How do each of the types of leadership in the
Full Range Model contribute to inhibition and dis-inhibition of creativity
in subordinates?
-
How would you structure a team's idea generation
process to enhance the likelihood that creative solutions would emerge?
-
How do the components of the JCM (Hackman &
Oldham) relate to creativity?
-
Give examples of situations where an innovative
or an adaptive problem solving style would work best.
-
Would a competitive or cooperative strategy work
better in a work environment designed to produce innovative software designs?
Questions for Bass Chapter article and Chapter
11:
(Bass,
1997) Does the transactional-transformational Leadership paradigm transcend
organizational and national boundaries?
American
Psychologist, 52, 0-139. (handout)
Bass:
Chapter 11 Empowerment and Laissez-Faire Leadership (p. 138)