MKTG 504: MARKETING MANAGEMENT
COURSE OUTLINE
31 January 2008  SECTION MKTG 504-UB1

The current edition of the text is Marketing Management 12/E by Kotler, P. and Keller, K. L. ISBN-0-13-145757-8

FIRST, IF YOU DID NOT KNOW IT, COLLEGE PROFESSORS FORM THE CHEAPEST PROFESSION IN THE WORLD. THEREFORE, I URGE YOU TO SAVE MONEY ON THE TEXT BOOK!! EITHER THE 12TH (EXPEN$IVE) OR THE 11TH (CHEAP) EDITION OF MARKETING MANAGEMENT IS ACCEPTABLE. THE COURSE OUTLINE REFERS TO THE RECOMMENDED MATERIAL IN BOTH EDITIONS. TO FIND A CHEAP TEXT=>

GO TO WWW.BIGWORDS.COM TO SEARCH FOR:

Kotler, Philip (2002) Marketing Management 12th ed. Prentice Hall.

Here’s a search done on January 1, 2008 for the 12th edition.

Marketing Management (12th Edition)
Philip Kotler, Kevin Lane Keller
ISBN: 0131457578

 

 

 

store

subtotal

shipping & deals

total cost

TextbooksRus

$27.49

$0.99

$28.48

 

 

 

 

Abebooks

$30.00

$3.00

$33.00

Amazon

$63.00

$3.99

$66.99

Barnes&Noble.com

$52.59

$3.89

$56.48

Valore Books

$38.00

$3.95

$41.95

BooksAMillion.com

$165.00

$10.00

$175.00

textbooks.com

$100.02

$0.00

$100.02

eCAMPUS.com

$37.03

$2.97

$40.00

BetterWorld.com

$165.48

$0.00

$165.48

Alibris

$52.59

$1.99

$54.58

TextbookX

$38.50

$2.99

$41.49

half.com

$34.00

$3.49

$37.49

 

 

YOU CAN ORDER ONLINE AND WILL HAVE TO PAY A SHIPPING CHARGE. GOOD LUCK WITH YOUR CHOICE!

Course Section Instructed by

Dr. Dennis Pitta, Professor of Marketing, University of Baltimore

COURSE DESCRIPTION: Covers concepts, processes, and institutions necessary for the effective global marketing of goods and services including an analysis of market opportunities, buyer behavior, product planning, pricing, promotion, distribution and the role of marketing within the organization and in society.

COURSE GOALS AND OBJECTIVES:

Upon completing this course a student will be able to:

Identify and describe in your own words important marketing terms and concepts with particular emphasis on those associated with marketing strategy: segmentation and targeting, product, pricing, promotion, and distribution.

Describe the principles of marketing management and the relationships between marketing and other business functions, government, and society.

Explain how the marketing principles apply not only to physical goods, but also to services, ideas, people, and places.

Describe the social, cultural, political, legal, ethical, technological, economic, and other variables that affect marketers' decisions.

Describe the role of marketing not only in individual firms or organizations, but also in the U.S. and world economies, including the impact of cultural factors on marketing decisions related to market segmentation and target selection

Demonstrate your skills in written and oral communications, analytical thinking, and research through individual and group assignments;

Explain the impact of technological innovations on marketing;

Compare and contrast marketing activities in domestic and global environments, whether in consumer and industrial (business-to-business) contexts;

Examine and describe important ethical issues associated with marketing;                                      

COURSE METHODOLOGY:

A typical session in this course will consist of reading the course text, and other readings as assigned including marketing management cases. In addition there will be case analyses to be analyzed and presented by groups of students to the class.

There will be a set of guided lectures to help focus on the most important marketing topics. Our classes will be the vehicle for covering and discussing marketing concepts and practices.

In addition, you will complete and submit written assignments.

There are two exams: a midterm and final.  Each consists of 50 multiple choice questions and essays, some of which apply to case concepts and analytic techniques.

USEFUL GENERAL READING:

It is useful to become familiar with the literature of management and marketing. A subscription to Business Week is strongly recommended and the Wall Street Journal as your time permits. Reading in your area of interest or specialization is also recommended.

COURSE TEXT AND READING MATERIALS:

Kotler, Philip, and Keller, Kevin (2005) Marketing Management 12th ed. Prentice Hall (ISBN 0-13-14575-8.)

Course cases and readings placed on the Internet as either Internet pages or downloadable Adobe Acrobat pdf files.

COURSE ASSIGNMENTS AND GRADING

Individual in class contributions

5%

Group case analysis, marketing plan creation and presentation

17%

Group case (situation) analysis and marketing plan creation (2 of the cases used)

8%

Individual Midterm Exam

30%

Individual Final Exam

40%

There may be an optional small survey project worth 3%

 

Class Discussion: Each class will be the opportunity to help us all learn by sharing experience and observations. At minimum we can achieve the goal of group learning by making meaningful contributions each class.

Group Case (situation) Analysis:

The team will choose two cases to analyze and hand in. Each analysis is worth 4% of the course grade. The written analysis must not exceed 2 pages (Appendices with supporting material may be attached) and will be graded on efficiency of analysis, quality of analysis and use of marketing concepts. The analysis should be both of high quality and use appropriate concepts from marketing strategy. They should conform to the following physical specifications:

I.       Typed, double spaced in clear, dark type.

II.     Cover page with team member names, case name, date.

III.   MAXIMUM of two (2) pages of text.

IV.     8 1/2 X 11 inch paper. (or A4)

Group Case Presentation: Groups of students will prepare a market plan for one of five cases in the sessions listed below. These will available in class. The class will be our opportunity to learn together and your grade will be based on the overall quality, rather than quantity, of your contributions.

Managers are often required to make oral presentations within their organizations or to customers. In order to develop these skills, you will be required to make an oral presentation of one of the cases for which you submit a 5 page analysis. These presentations will be limited to 45 minutes, will be done by teams and must use visual aids. Presentations should include some discussion of the following:

I.       A brief statement of the problems being analyzed.

II.     A description of the real-life industry within which the case takes place.

III.   A list of several feasible solutions, preferably prioritized.

IV.     Defense of the solutions selected.

Individual Work:

Midterm Exam:  The exam will consist of 50 Multiple Choice and several Essay questions. 

Final Exam:  The exam will also consist of 50 Multiple Choice and several Essay questions. 

General characteristics of exams:  The multiple-choice material to be found on the exams comes primarily from the text.  The essay material will come from notes, class discussions and other course material that is not primarily based on the text.

MINIMUM GRADE SCORE TO ACHIEVE A SPECIFIC LETTER GRADE:

A = 94 A- = 90 B+= 87 B = 84 B- = 80 C+ = 77 C = 74 C- = 70 F = LOWER THAN 70

CLASS SIZE ISSUES

A NOTE ABOUT CLASS SIZE AND THE POSSIBLE NEED FOR ADDITIONAL CASES

At the time this syllabus is being written, class size is unknown.  In the event that the class enrollment tops 30, we'll have to add one or more cases to keep group size down.

 

Important source of information…..

 

http://home.ubalt.edu/ntsbpitt/

 

You’ll find downloadable materials needed for the course there.

 

Weekly Schedule

SESSION BY WEEK

 

TOPIC

KOTLER 12th  

CASES, OTHER READINGS AND SPREADSHEETS

GRADED ASSIGNMENTS

1 – January 31

 

The Essence of Marketing: Definitions, Actions and Plans

Preface - first 3 pages

1 , 2

Spree Watch

 

 

2 – February 7

Marketing Information, Strategy, and Plans

3, 4

 

Assignment to student groups

 

3 – February 14

Market orientation

 

 

 

 

 

 

 

 

Team homework

EVALUATE CASES FOR SELECTION AND:

504 Team A-1 Teambuilding

504 Team KSA Questionnaire

504 Team Temperament Scale

for team use only – not to be handed in

 

4 – February 21

Competitive Intelligence and Analysis

11

 

Spree Example Marketing Plan

 

 

5 – February 28

Analyzing Customers

6,7

 

1. L'Oreal Nederland B.V.: Product Introduction

2. L'Oreal Student Marketing Plan with Comments

Discussion TWO

6- March 6

Market Segments and Target Markets

8

 

Alabama Symphony Orchestra Case

Group Case 1

 

7 – March 13 

Developing New Products

Frigidaire Case 

Group Case 2  

March 20

SPRING BREAK

SPRING BREAK

SPRING BREAK

SPRING BREAK

8 – March 27

Midterm Exam

 

Exam covering mostly material from Weeks 1-7

 

9 – April 3

Managing Products 

10

Baileys Irish Cream  

Group Case 3

10 – April 10

Pricing Strategy and Tactics

14

1. Royale Suites - Baltimore

2. RSUITE.xls

Group Case 4

11 – April 17

Designing Integrated Marketing Communications

17, 18, 19

Mascom - Introduction of Cellular Phones in Botswana

Group Case 5

12April 24

Planning and Managing Marketing Channels

16

 

Eagle Crest Country Club

Group Case 6

 

13 – May 1

Additional topics or case

 

Exam 2 Preparation

Possible additional case for presentation

 

14 - May 9

 

Final Exam

 

Exam covering mostly material from Weeks 8-12 (or 13)